Case Manager

Case Manager (I-III)

Division: Project 180 - Rapid Diversion Program Pay Scale: $25.24 - $30.62/hour Location: Van Nuys Courthouse

The Organization SSG-Project 180 turns lives around through innovative, wraparound services that keep people out of institutions and in their communities. Project 180 is a leader in the forensic treatment space, offering high-quality, specialized treatment programs that serve thousands of justice-involved individuals. Our programs span criminal justice intercepts and include pre-arrest interventions, court-based diversions, jail in-reach, and intensive post-release services. Project 180 operates in partnership with County agencies including the Department of Mental Health (DMH), the Department of Health Services (DHS), and the Justice, Care and Opportunities Department (JCOD).

The Rapid Diversion Program (RDP) is a County-operated program that diverts criminal defendants out of the criminal legal system at the early stages of the court process. The program provides in-court mental health evaluation, linkage to treatment services, and case management support to participants, whose criminal case is dismissed upon successful program completion.

The Position Under the supervision of the Program Supervisor, the Rapid Diversion Program (RDP) Case Manager is responsible for providing wraparound, field based case management and rehabilitative services to a caseload of approximately 20 diversion clients. A successful RDP case manager will foster strong collaborative relationships with external treatment providers and RDP court staff. Success in this role hinges on actively engaging clients, supporting them in achieving meaningful recovery goals, and enhancing their utilization of community resources. Job title (I-III) to be established based on years of relevant experience.

Essential Functions

• Provide wraparound, field-based services to support recovery goals
• Support clients in successfully adhering to court requirements
• Documentation and Reporting
• Fulfill baseline Project 180 staff expectations

Skills and Abilities

• Empathetic and relational: Demonstrates strong communication and relationship-building skills to effectively engage clients.
• Culturally competent: Understands and responds sensitively to diverse backgrounds, identities, and needs.
• Resourceful and efficient: Navigates and utilizes available resources quickly and effectively to support client outcomes.
• Collaborative: Works well within diverse teams to address complex challenges and achieve shared goals.
• Adaptable: Responds flexibly to shifting client needs and dynamic work environments.
• Critical thinker and problem solver: Applies analytical and creative thinking to overcome barriers and support client success.
• Detail-oriented and organized: Manages time effectively while maintaining accuracy and thorough documentation.
• Effective communicator: Delivers clear, professional, and solution-focused communication with clients, court partners, and the Project 180 RDP team.
• Emotionally intelligent: Accepts feedback constructively and navigates difficult situations with professionalism and diplomacy.
• Respectful and professional: Maintains courteous, helpful interactions and appropriate professional boundaries at all times.

Minimum Qualifications Required:

• Experience working with culturally diverse populations.
• Valid CA driver's license, proof of insurance and own vehicle required. Ability to transport clients in personal vehicle as needed.
• Spanish speaking.
• Must not be on any type of legal supervision (probation or parole).
• Verification of Employment Eligibility and Background Check.
• Basic computer skills.
• Case Manager I: Less than 2 years case management experience
• Case Manager II: 2 years case management experience
• Case Manager III: 3 or more years of case management experience

Preferred:

• Previous case management experience.
• Lived experience with homelessness, mental health/substance use recovery or the criminal justice system.
• Experience working with the forensic and/or dual-diagnosed populations.

Supervisory Responsibilities None Environmental Conditions (Working Conditions) Job duties are to be performed both in office and field settings, including the assigned courthouse. Physical Requirements The employee is expected to move about the worksite throughout the day, which may involve walking, standing, and climbing stairs, or using a mobility device, or similar. The employee is expected to drive, carry a maximum of 20 lbs, listen, and speak in order to complete job requirements. Mental Requirements The employee must be able to do any/all of the following: perform complex and varied tasks such as synthesizing information and making decisions without immediate supervision; handle routine distractions, interruptions, noise, and uncontrollable changes in priorities/work schedules; interact professionally and diplomatically in high-stress situations; create and follow plans; meet deadlines