Legal Operations Analyst

About the Team The Legal, Policy, and Trust & Safety (LPT) department is staffed by professionals who help Cloudflare navigate complex challenges while staying compliant and minimizing risk. Legal Operations plays a central role in scaling the LPT department – from driving contract management excellence, implementing technology solutions, and building processes that make our department more efficient and impactful. Location Available Locations: Austin, TX, Washington, DC, New York, NY, San Diego, CA, Los Angeles, CA. Relocation assistance available for those willing to move to Austin, TX. What You'll Do CLM Administration: Serve as a co‑administrator for Ironclad, managing legal workflows, templates, clause libraries, reporting, and user access. Facilitate end‑to‑end contract processes, track milestones, and ensure timely approvals. AI & Technology Initiatives: Help pilot, implement, and optimize AI and automation tools to streamline legal workflows and enhance productivity. Document requirements and help build business cases, evaluate new technologies, and drive adoption across the department. Process Improvement: Identify opportunities to streamline contract and workflow processes, recommend solutions, and implement best practices to scale the legal function. Project Management: Support projects end‑to‑end – from planning and coordination to rollout and adoption. Partner with Legal, IT, Finance, vendors, and other business stakeholders to ensure seamless implementations and integrations. Analytics & Reporting: Build dashboards and reports on contract metrics, KPIs, and technology adoption metrics to maintain data for leadership review. Training & Enablement: Develop documentation and training for LPT teams and business partners to maximize adoption of CLM and AI tools. General Legal Ops Support: Ensure smooth execution of department workflows by supporting day‑to‑day operations, maintaining knowledge bases, driving cross‑functional initiatives, and supporting strategic ad‑hoc projects. Requirements 5+ years of experience in legal operations, preferably at a fast‑paced global technology company. Highly organized and proven in defining and executing a project from start to finish, managing multiple concurrent projects, high‑volume workloads, and shifting priorities with confidence. Strong technical acumen with hands‑on experience designing processes, implementing, managing, and integrating legal systems with enterprise platforms. Proven track record of evaluating technology, driving automation initiatives, and delivering measurable improvements in legal workflows. Skilled in legal data analytics (ROI, cycle times, volumes, trends). Excellent communicator with strong writing skills; able to present complex issues clearly and concisely. Collaborative, adaptable, and cross‑functional team player with integrity, curiosity, and strong interpersonal skills – able to work independently or cross‑functionally. Bonus Working knowledge of AI tools and applications, including prompt design, data extraction, document analysis, and model training. A sense of humor. Compensation Compensation may be adjusted based on location: For the New York, D.C., and California (Excluding the bay area) the expected salary range is $124,000 - $152,000. Equity This role is eligible to participate in Cloudflare’s equity plan. Benefits Health & Welfare Benefits: Medical/Rx Insurance Dental Insurance Vision Insurance Flexible Spending Accounts Commuter Spending Accounts Fertility & Family Forming Benefits On‑demand mental health support and Employee Assistance Program Global Travel Medical Insurance Financial Benefits: Short and Long Term Disability Insurance Life & Accident Insurance 401(k) Retirement Savings Plan Employee Stock Participation Plan Time Off: Flexible paid time off covering vacation and sick leave Leave programs, including parental, pregnancy health, medical, and bereavement leave Position Requirements This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Equal Opportunity Employer Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Accommodations Cloudflare provides reasonable accommodations to qualified individuals with disabilities. If you require a reasonable accommodation to apply for a job, please contact us via e‑mail at View email address on click.appcast.io or via mail at 101 Townsend St. San Francisco, CA 94107. #J-18808-Ljbffr SupportFinity™