Beauty Counter Manager - La Prairie - Fashion Island

Job Description: In the Nordstrom Beauty Department, we strive to make our customers feel their best. As a member of the Beauty community, you'll create personalized beauty experiences for customers and be part of a passionate team that values your unique skills. The Beauty Counter Manager plays a dual role – part salesperson, part teacher – while maximizing sales in their assigned beauty brand. Responsibilities Conduct makeup applications, skincare analyses, and recommend products based on customer’s beauty goals. Collaborate with team members to create a welcoming and inclusive environment for all customers. Set and achieve personal and counter sales goals, utilizing both in‑store and digital selling tools (inclusive of text and social media). Manage the scheduling and execution of vendor events and promotions. Build and maintain strong vendor relationships to maximize business results. Keep the department customer‑ready through organization and cleanliness. Stay up to date with the latest beauty trends, products, and industry knowledge through trainings provided by Nordstrom and luxury brand partners. Manage sales, refunds, exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts. Qualifications Passion for customer service and beauty, including trends, makeup application, and skincare. Excellent ability to connect with customers, proactively handle customer concerns, and contribute to a positive team environment. Empathy and respect for all customers, providing a supportive environment during makeup and skincare application. Strong multitasking, organization, and follow‑through skills. Drive to achieve sales goals, with interest in using networking and technology. Ability to work a flexible schedule based on business needs, including evenings and weekends. High level of ownership, accountability, and initiative. Physical Requirements Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers. Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds. Pay Range $27.20 – $28.30 hourly (subject to state specific law). Commission: Beauty and Men’s Fragrance sales roles typically receive 3%. Benefits Medical, Vision, Dental, Retirement and Paid Time Away. Life Insurance and Disability. Merchandise Discount and EAP Resources. 401(k) plan, PTO accruals, holidays, and more. Performance‑based incentives/bonuses may be available. Legal Notices For Los Angeles or San Francisco applicants: Nordstrom conducts background checks after conditional offer and considers qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location. #J-18808-Ljbffr Nordstrom Inc