Audio Video Production Specialist (New York)

Overview: Join a premier financial services organization as a Video Conference Support Technician and play a key role in providing high-touch, white-glove AV and video conferencing support for executives and internal stakeholders. In this mission-critical onsite position, you will support internal meetings, mergers, workshops, and other large-scale events with professionalism, precision, and a calm demeanor under pressure.

Required Skills:

• 4+ years of hands-on Audio/Visual experience in enterprise environments.
• Strong customer service skills with a calming and composed demeanor.
• Advanced experience with Webex (4+ years), along with solid knowledge of Zoom and Microsoft Teams.
• Demonstrated experience in live production support (A1/V1-level support preferred).
• Ability to work under pressure and quickly resolve high-impact technical issues.
• Excellent interpersonal skills and professionalism.
• Flexible to work overtime as needed.

Nice to Have Skills:

• Vendor management experience related to AV or IT services.
• Bachelor’s degree in a technical or related field.
• CTS (Certified Technology Specialist) certification or equivalent.

Preferred Education and Experience:

Other Requirements:

• Must have a white-glove service approach with confidence and poise.
• Adaptable to changing environments, especially during merger or integration activities.
• Strong production mindset including sound, lighting, and live event execution.
• The position may involve working with executives under pressure and staying calm during challenging situations.

If you are ready to bring your technical expertise and customer service skills to a dynamic organization that values professionalism and excellence, we encourage you to apply and become a part of our dedicated team.