Manager, IT Data Operations Specialist

Role Overview The Data Operations Specialist is responsible for supporting day-to-day data operations, issue triage, and vendor coordination across commercial, medical, and patient services data platforms. This role serves as a key liaison between business stakeholders, internal IT teams, and external vendors to ensure data issues are identified, investigated, documented, and resolved efficiently. What You Will Do Data Issue Management & Vendor Coordination Data Investigation & Root Cause Analysis Ad Hoc Reporting & Data Support Stakeholder Engagement Data Quality & Continuous Improvement Why It Might Be a Fit Strong problem-solving and investigative mindset Ability to manage multiple issues and priorities simultaneously Clear documentation and communication skills Attention to detail and data accuracy Cross-functional collaboration Requirements Bachelor’s degree in data Analytics, Information Systems, or related field 2–4 years of experience in data operations, analytics, or a related role (pharma/healthcare preferred) Experience working with external vendors and managing issue resolution workflows Strong SQL skills and ability to query and validate datasets Experience with ticketing tools (e.g., Azure DevOps, Jira, ServiceNow) Benefits 401(k) plan with company match Medical, dental, and vision plans Company-offered Life and AD&D insurance Company-provided short and long-term disability benefits Unique offerings of Pet Insurance and Legal Insurance Employee Assistance Program Employee Discounts Professional Development Health Saving Account (HSA) Flexible Spending Accounts Various incentive compensation plans Accident, Critical Illness, and Hospital Indemnity Insurance Mental Health resources Paid leave benefits for new parents #J-18808-Ljbffr