Dealer Account Manager F&I Protection Products (Raleigh/Durham, NC)

Job Description

GM Protection focuses on branded vehicle protection product sales as part of GM Financial, the wholly owned subsidiary and captive finance arm of General Motors. Our sales team spans the United States working with GM dealers on a variety of initiatives to drive product sales, customer loyalty, and profitability for the dealers and the brand. As a trusted advisor, you will consult with various roles within GM dealerships and collaborate with internal partners to represent GM Financial and GM Protection. If you are able to build relationships, have a heart and mind for service, communicate effectively, and enjoy a fast-paced variety in a challenging field-based role, this could be the right place for you.

If you would like to be a part of a company with an entrepreneurial spirit, join GM Protection's sales organization to develop your network and career with a stable, growing, global brand.

Position will remain open until filled.

This position is not open to agency submissions.

Responsibilities

What makes you an ideal candidate?

• In-dealership one-on-one training and menu selling demonstrations, modeling the F&I sales process with dealers and customers
• Participate in new account acquisitions and dealer enrollments
• Demonstrate available reporting tools and dealer-facing systems
• Work to resolve dealership issues related to administration of the products
• Support and market all programs, systems, incentives, and rewards
• Identify and resolve dealer issues presenting excessive risk to GM Financial
• Promote a culture of teamwork, excellence, inclusion, and integrity
• Long-term mobility is beneficial for career development and advancement within the sales organization at GM Financial

Experience:

• Bachelor's Degree strongly preferred, or extensive relevant experience
• 3-5 years of experience in the automotive industry, lending, or sales in related field required; in-dealership F&I experience strongly preferred
• A proven track record of quality sales performance and client satisfaction; B2B preferred

Candidates should demonstrate:

• Ability to use AI tools (e.g., Microsoft Copilot) to support daily work
• Understanding of responsible AI use, including ethics and data protection

Working Conditions:

• This role may require overnight travel within the assigned territory
• Responding to dealer communications outside of normal business hours

What We Offer:

Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.

Our Culture:

Our team members define and shape our culture an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work we thrive.

Compensation:

Competitive salary, monthly commissions, and annual incentive; this role is eligible for phone/internet allowance and company vehicle program

Work Life Balance:

This is a field-based role, independent scheduling but face-to-face role meeting with multiple dealerships daily.