Caregiver Manager

Join Our Team at Family Resource Home Care!Family Resource Home Care is a leading home care agency dedicated to providing high-quality, compassionate care to our clients in their homes. We specialize in personalized in-home care to help our clients maintain their independence and improve their quality of life. Our mission is simple - to improve more lives!Position: Caregiver Manager (CGM)The Caregiver Manager will supervise and lead a team of caregivers by training, developing and supporting them so they may thrive in their roles and provide quality care for our clients.ResponsibilitiesCollaborate with Talent Acquisition: Discuss client needs and market insights.Engage New Caregivers: Prepare them for their first day prior to orientation.Clarify Orientation Requirements: Coordinate with Talent Acquisition on new hire essentials.Conduct Weekly Orientation: Facilitate sessions for incoming caregivers.Partner with Staffing: Provide insights on client and caregiver requirements.Facilitate Client Introductions: Accompany caregivers on their initial shift.Deliver Ongoing Training: Provide individualized sessions, skills labs, and soft skills development.Ensure Compliance: Work with Compliance to uphold regulations and address caregiver needs.Serve as Contact Point: Address caregiver inquiries and concerns promptly.Conduct Performance Evaluations: Offer regular feedback to support caregiver development.Assist HR: Facilitate progressive discipline as necessary.Maintain Records: Keep accurate logs of caregiver communications and requests.Participate in Meetings: Engage in company meetings and training sessions.Adhere to Policies: Follow all company and regulatory guidelines.Other Duties: As assigned.RequirementsAt least 1 year of experience in healthcare or senior care management.Proficient in Microsoft Office Suite.Strong time management and decision-making abilities.Exceptional leadership and communication skills.Commitment to enhancing the quality of life for caregivers and clients.Fluent in English (spoken and written).2-3 professional references.Valid driver's license and auto insurance.Preferred Qualifications:Experience with a Point of Care softwareExperience working with older adults or individuals with disabilities in a caregiving or healthcare setting.Pay Range: $21.63 -$26.44 / HrBenefits & PerksMedical, Dental, Vision and Prescription Insurance options3 weeks of Paid Time Off401k11 Paid HolidaysHealth Savings AccountEmployee Assistance ProgramLeadership Development Program and career growth opportunitiesOperations Academy Training – New hires complete our Operations Academy, a structured training program designed to prepare them for success in their role.FRHC is an equal opportunity employer.