Internal Communications Associate

Description

ICF is a mission-driven company filled with people who care deeply about improving the lives of others and making the world a better place. Our core values include Embracing Difference ; we seek candidates who are passionate about building a culture that encourages, embraces, and hires dimensions of difference.

At ICF Next, we are fearless in finding new ways to solve problems, relentless in making sure it pays off for our clients, and committed to making a positive change in the world.

Join our community of mission-driven creatives, communicators, strategists, and technologists who challenge the status quo and help organizations communicate with clarity, purpose, and impact.

We're currently hiring an Internal Communications Associate to support internal communications and employee engagement for a state government agency client in North Carolina.

The Team

The Internal Communications Associate will join ICF Next's communications team supporting a large, mission-driven state government agency. This team serves as a strategic partner to agency leadership, helping ensure employees are informed, engaged, and aligned with organizational priorities and the agency's mission.

The Work

In this role, you will help bring the agency's internal communications plan to life-supporting day-to-day execution across newsletters, announcements, onboarding materials, employee engagement activities, and recognition efforts.

You'll play a hands-on role in creating clear, timely, and engaging communications that reach employees where they are, celebrate their contributions, and help them stay connected to leadership, colleagues, and agency priorities. If you enjoy writing, organizing content, supporting events, and contributing to a positive workplace culture, this is an opportunity to make a meaningful impact behind the scenes.

Location & Work Requirements

• Candidates must be based in the Raleigh, NC area

• This role is on-site at least four (4) days per week in Morrisville, NC

• Occasional flexibility may be required to support meetings or employee events

Key Responsibilities

• Support development and distribution of the monthly internal newsletter, including content coordination, drafting, editing, and scheduling

• Assist with planning and execution of internal meetings, Lunch and Learns, staff events, and employee engagement activities

• Draft and distribute internal announcements and time-sensitive communications

• Support new employee onboarding communications, including orientation materials and employee welcome messages

• Assist with awards, recognition, and employee milestone communications

• Help manage and update organizational charts, staff directories, and internal resources

• Support internal surveys and feedback collection efforts

• Track and report on engagement metrics such as newsletter open rates, event attendance, and qualitative feedback

• Coordinate with internal stakeholders to gather content and ensure messaging accuracy and alignment

• Strong written and verbal communication skills with attention to detail

• Experience supporting newsletters, internal emails, or content calendars

• Strong organizational skills and ability to manage multiple tasks and deadlines

• Collaborative mindset with comfort working in a team environment

Required Qualifications

• Bachelor's degree in communications, public relations, journalism, marketing, or a related field, or comparable professional experience

• 3+ years of professional experience in communications, internal communications, employee engagement, or related roles

• Ability to work on-site in Morrisville, NC at least four days per week

• Must pass background check

Preferred Qualifications

• Experience supporting internal communications for government agencies or other mission-driven organizations

• Familiarity with employee engagement initiatives, onboarding programs, or internal events

• Experience tracking communications metrics (open rates, attendance, survey feedback)

• Comfort working with multiple stakeholders and approval processes

• Interest in culture-building, employee storytelling, and recognition programs

Working at ICF

ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our?EEO ( policy.

We will consider for employment qualified applicants with arrest and conviction records.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email? View email address on click.appcast.io ?and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.?

Read more about? workplace?discrimination?righ t s or our benefit offerings which are included in the? Transparency in (Benefits) Coverage Act.

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.?

However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at? View email address on click.appcast.io . We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. ?

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

$55,400.00 - $94,180.00

N Carolina Client Office (NC88)