Receptionist (PRN)

Provide administrative support to ensure efficient operation of the Facility. Supports managers and employees through a variety of tasks related to organization and communication. Responsible for confidential and time-sensitive material. Principal Responsibilities Meets and greets all new patients to the facility; explains and orients patients to facility services such as telephone, cable, dietary preferences, laundry, and activities. Resolves customer requests, questions, and complaints; provides information to improve customer service. Serves as liaison between patients and other departments. Conducts inquiries on customer satisfaction; reports information using recommended tools and forms. Identifies, researches, and resolves customer concerns; reports trends to Quality Assurance Committee, and follows up on customer inquiries not immediately resolved. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Qualifications High school diploma preferred. Proficiency with Microsoft Office: Word and Excel. Presents a professional image through appearance, behavior, and speech. #J-18808-Ljbffr