Patient Coordinator

Patient Care Coordinator

Are you interested in joining a dynamic, lively, pleasant, thriving, and skilled multi-disciplinary clinic environment? We are looking to add a Patient Care Coordinator (25-35 hours/week) to our team. Working alongside our current providers, you will aid in the care of our patients. Together, you will assist our providers in managing a variety of musculoskeletal conditions using holistic physical and functional medicine approaches to achieve outstanding results. With a large patient population, we collaborate with many local doctors and surgeons and benefit from robust referral connections.

Our facility features aquatic therapy with an underwater treadmill and swim current, top-of-the-line rehab equipment, massage therapy, laser therapy, physical therapy, orthotics, nutrition, personal training, and functional medicine services. Our methodology is research-based, centered on delivering outcomes, and committed to offering premium service.

Starting Salary:

• $17.85 Competitive Pay with monthly incentives/bonuses
• Health Insurance, Dental Coverage, Vision Benefits
• AFLAC Supplement
• Retirement Plan with Employer Contribution
• Paid Time Off
• Fitness Perks
• Company-provided Benefits

The schedule will involve starting at 7:00 am and concluding at 7:00 pm, based on the shift. Only Monday through Friday schedule, no weekends.

Responsibilities

• Coordinate patient appointments and manage scheduling to ensure smooth clinic flow.
• Serve as the primary point of contact for patients, addressing inquiries and providing information with empathy and clarity.
• Facilitate communication between patients and healthcare providers to enhance the patient experience.
• Maintain accurate patient records and ensure confidentiality in compliance with healthcare regulations.
• Assist in the management of patient flow within the clinic, optimizing efficiency and minimizing wait times.
• Collaborate with the healthcare team to support patient care plans and follow-up procedures.
• Handle patient billing inquiries and process payments, ensuring transparency and accuracy in financial transactions.

Qualifications

• Experience in a healthcare setting, ideally in a patient-facing role.
• Ability to manage multiple tasks efficiently in a fast-paced environment.
• Proven track record of providing exceptional customer service with empathy and clarity.
• Strong organizational skills to coordinate appointments and manage clinic schedules.
• Familiarity with healthcare regulations and maintaining patient confidentiality.
• Excellent communication skills to facilitate interactions between patients and healthcare providers.
• Proficiency in handling billing inquiries and processing payments accurately and transparently.

Compensation $17.85 hourly to start About Falling Waters Injury and Health Management

Multidisciplinary outpatient Physical Therapy and Chiropractic clinic. Locally owned and operated. Offering aquatic therapy, land-based rehab, massage therapy, and chiropractic care to our community in the heart of Bend, Oregon.