Market Development Representative

Market Development Representative

Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation's largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 158 hospital-based locations, in addition to its home-based services and virtual care offerings.

As our Market Development Representative, you will cultivate and sustain strategic relationships with community physicians, driving awareness and interest in targeted services and service lines, serving as a vital connection point between the medical community and our organization.

Every day you will operate under the direction of the Hospital/Market Chief Strategy Officer (CSO) and the Market Executive Director of Market Development (EDMD), collaborating with Senior Team and Program Directors. You will develop acute knowledge in specified service lines to increase interest and awareness, building existing physician relations and establishing new ones. You will proactively identify barriers to physician satisfaction, communicate issues to leadership, and ensure managed follow-up to address concerns.

To be successful in this role, you will possess exceptional interpersonal, communication, and relationship-building skills, with a keen understanding of healthcare services and physician needs. You will demonstrate a proactive, results-oriented approach, assessing market trends, articulating service offerings, and effectively addressing physician feedback. Your strategic thinking and collaboration across leadership levels will be crucial for service line growth and physician satisfaction.

The Ivy Center Market Development Representative plays a critical role in expanding patient access to Ivy Brain Tumor Center clinical trials by building, strengthening, and sustaining referral pathways with emergency departments, community physicians, and healthcare partners. This position serves as a key liaison between the Ivy Center and external providers to promote timely identification and referral of eligible brain tumor patients.

Under the direction of the Marketing Manager and in collaboration with leadership, clinical, research, and operations teams, the Ivy Center Market Development Representative develops and maintains strategic relationships with referring providers to increase awareness of the Ivy Center's clinical trials and services.

This role is responsible for promoting the Ivy Center's mission, supporting growth goals, identifying referral barriers, and enhancing collaboration between community providers and Ivy specialists to improve patient outcomes.

The Ivy Brain Tumor Center at Barrow Neurological Institute is a non-conventional non-profit program offering state-of-the-art clinical trials for patients with the most aggressive form of brain cancer. It is home to the largest collection of Phase 0 trials for brain tumors in the world. Our multidisciplinary team of brain tumor specialists and scientists are accelerating drug discovery and precision medicine in neuro-oncology to identify the most promising first-in-class therapies for brain tumor patients.

• Build and strengthen referral pathways with emergency departments, community physicians, neurologists, neurosurgeons, and hospital partners.
• Conduct regular in-person and virtual visits with referral sources to promote Ivy Center programs and clinical trials.
• Serve as a primary point of contact for external providers regarding the Ivy Center's referral processes.
• Participate in developing service line and referral growth goals in collaboration with Ivy Center leadership. Support new program launches and strategic initiatives.
• Use referral, utilization, and market data to identify growth opportunities and prioritize outreach efforts.
• Identify guest speaking opportunities for Ivy Center leadership at research and service line outreach events.

Required

• Bachelor's degree in Business Administration, Marketing, Communications, Public Relations, Healthcare Administration or related field

• Minimum of three (3) years of experience in healthcare sales, medical marketing, physician relations, pharmaceutical sales, or healthcare business development

• Knowledge of healthcare delivery systems and referral networks

• Excellent verbal and written communication skills

• Strong relationship-building and presentation skills

• Ability to maintain confidentiality and handle sensitive information

Preferred

• Master's degree (MBA MHA or related)

• Experience working with hospitals physician practices or specialty service lines

• Experience in oncology neuroscience or clinical research environments

• Understanding of clinical trials and research operations

• Skills in data analysis contract negotiation and strategic planning

Hello Humankindness: Join a Legacy of Healing at Saint Joseph's Hospital and Medical Center (SJHMC)

Ready to make a real difference? Join SJHMC in Phoenix AZ., a 571-bed nonprofit founded by the Sisters of Mercy over 125 years ago. We're more than a hospital; we're a global destination for life-changing care, embracing patients with humankindness.

Here, your calling will flourish. We're not just a workplace; we're a community dedicated to a mission of service.

Leaders in Specialized Care:

• Barrow Neurological Institute (BNI): A world-renowned center for groundbreaking neurological research and innovative treatments.
• Norton Thoracic Institute (NTI): A national leader in advanced thoracic care with pioneering surgical techniques.
• Level I Trauma Center: One of Arizona's busiest ERs, providing immediate, comprehensive care for critically injured patients 24/7.

Why SJHMC?

• Culture of Excellence & Well-being: We care for our people, fostering professional and personal growth.
• Community & Collaboration: Be part of a network committed to global health and well-being.
• Join a Legacy, Shape a Future: Over 20% of our patients travel internationally for our specialized care.

This is an invitation to join a family of dedicated professionals at the forefront of medical innovation, united by the power of humankindness.

Total Rewards

Depending on the position offered, CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings, as may be amended from time to time. For more information, please visit our Total Rewards.

CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here [PDF].

CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at View phone number on click.appcast.io and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.