Deputy Chief of Property Management

Jericho Project is a nationally recognized nonprofit that has been working to end homelessness at its roots since 1983. What began as a Manhattan soup kitchen has grown into a citywide organization serving nearly 3,000 New Yorkers each year—including over 700 veterans, as well as young adults and families, many of whom identify as LGBTQ+.



 
Jericho provides more than 600 units of supportive housing through seven permanent residences in the Bronx and Harlem, along with scattered-site apartments throughout New York City. Our housing-first model is paired with wraparound services delivered by skilled case managers, licensed mental health clinicians, and workforce development specialists. Together, these services support our four pillars of stability: housing, employment, wellness, and family.



 
In 2024, Jericho facilitated over 570 housing placements, helped secure nearly 275 job placements, and delivered over 750 therapy sessions through our in-house Jericho Therapy Program. As we move toward expanding our reach by an additional 2,000 units of housing, we remain committed to helping individuals and families build lasting independence and well-being—one person, one home, and one community at a time.



 

• Develop and implement a comprehensive facilities management strategy that supports organizational objectives and ensures the long-term integrity and value of the real estate portfolio.
• Provide leadership and direction to the facilities, maintenance, and operations teams, fostering a culture of accountability, safety, and continuous improvement.
• Oversee and prioritize all maintenance, repair, and capital projects across multiple asset types, ensuring timely completion and budget adherence.

• Lead planning, budgeting, and execution of capital improvement projects in collaboration with Jericho leadership, colleagues and property managers.
• Review and approve scopes of work, professional level bids, and review/approve contractor selections for renovation, maintenance projects and routine, preventative work types.
• Oversee performance and compliance of all major building systems including but not limited to HVAC, elevators, life safety systems, and pest control.
• Provide technical guidance on design specifications, work schedules, compliance, and project cost controls.

• Ensure compliance with all applicable local, state, and federal regulations, including FDNY, DOB, DEP, OSHA, NYCHA, DOHMH, and HPD requirements.
• Maintain and oversee documentation for FDNY compliance (fire extinguishers, range of hood permits, place of assembly permits, monthly inspection logs, etc.).
• Manage building safety and security programs and emergency response planning.

• Ensure competitive purchasing policies are strictly adhered to
• Ensure vendor management followed and enforced
• Ensure insurance and documentation are managed
• Ensure cost optimization strategies applied and enforced

• Review quarterly financial statements for each property identifying expenditure and revenue concerns taking appropriate follow-up actions.
• Approve expenditure requests according to policies and budgets.
• Review and approve invoices and proposals.
• Vendor & Contract Management Develop, negotiate, and manage vendor contracts for maintenance, repair, and service programs; monitor vendor performance and service level agreements.

• Oversee implementation and utilization of facilities management technology systems, including but not limited to App Folio, security camera, AWARDS, and Jack Jaffa platforms, ensuring data-driven decision-making and operational transparency.

• Develop departmental policies in collaboration with CHO and Deputy Chief, Asset Management.
• Lead staff training on policies and procedures and enforce policies.
• Prepare and present regular reports on facilities performance metrics, budgets, and capital project status to executive leadership.

• Bachelor’s degree required OR High School Diploma AND relevant certification OR High School Diploma AND 10 years of leadership experience in facilities management.
• Demonstrated expertise in building systems operations, code compliance and industry best practices across mixed-use and residential real estate.
• Minimum five years of experience in construction management.
• Minimum of five years of experience managing low-income housing projects, funding requirements, and working knowledge of compliance with Low-income Housing Tax Credits financing and HUD Project Based Section 8 funding.
• Ability to interpret architectural and engineering plans and apply technical knowledge to operational decision-making.
• Proficiency with facilities management systems (AppFolio AWARDS, Jack Jaffa) and general business software such as but not limited to Outlook, Excel, Word, Power Point.
• Experience developing, implementing, and monitoring policies and procedures, and project troubleshooting.
• Commitment to resident self-management and social change through the empowerment of low-income people and working with social services to assist tenants.
• Strong leadership and team management skills with the ability to motivate and develop staff at all levels.
• Proven ability to manage multiple projects, budgets, property managers, and vendor relationships simultaneously.
• Excellent communication and negotiation skills, both written and verbal.
• Demonstrated experience that shows a high degree of people skills working with staff, housing residents and the public.
• Good mathematical aptitude and ability to understand financial statements.
• Previous experience with record keeping and reports preparation.
• Ability to work independently with minimal supervision .
• Superior customer service skills and orientation.
• Ability to always maintain professionalism under stressful situations.
• Ability to plan and manage work under time constraints.
• Strong organizational skills, collaborative style, and positive attitude required.