Patient Transport

Patient Transport/Lift Services Coordinator

Coordinates in-house patient transportation or lift services requests, while providing safe, timely and courteous patient transportation service throughout the facility for patients with oxygen tanks, intravenous pumps, drips, Foley catheters, and other complex equipment. Delivers deceased patients to the mortuary, following policy and procedure. Gains confidence and cooperation from the patient, their family/support group, and other healthcare providers through competent job performance, attentive monitoring and care, and effective communication. Adheres to all local/state/federal regulations, codes, policies and procedures to ensure privacy and safety while delivering optimal patient care. May also be responsible for performing specific tasks and/or orient other staff to the department.

Principal Accountabilities

• Provides safe and efficient transport and escort of patients to and from treatment areas and operating rooms according to policy and procedure.
• Assists nursing staff in preparing patients for transfer
• Assists clinical personnel in transferring patients to and from beds, wheelchairs and stretchers
• Locates, obtains, and prepares wheelchairs and other transport equipment to departments upon request and as needed.
• Communicates with patients in a clear and professional manner to ensure cooperation and alleviate fear and anxiety.
• Operates and troubleshoots diverse equipment necessary for job performance.
• Ensures that routine and priority tasks are completed within established departmental time frames.
• Uses safe body mechanics and moving techniques, including warm-up exercises. Uses appropriate safety equipment for transfer/lift/ambulation. Works as a team to ensure a safe move.

Clerical

• Performs general clerical tasks, such as retrieving, entering, and revising patient electronic health records (EHR).
• Prepares and completes accurate, job related documentation, including maintaining a detailed log of transportation requests and assignments.

Safety

• Maintains a clean, neat, and safe working environment, including cleaning and disinfecting equipment after use.
• Promotes patient safety by maintaining appropriate safety measures (side rails, patient alignment, safety straps, wheelchair locks).
• Inspects and calibrates equipment accordingly for proper operation and records the quality control (QC) results, reporting any malfunctions or patient injuries to the supervisor.

Compliance

• Performs job responsibilities in compliance with department standards, policies, and procedures, as well as local, state and federal regulatory agencies to deliver the highest level of service.
• Maintains strictest confidence of all patient protected health information (PHI) and protects all PHI from accidental, intentional, or inappropriate disclosure.

Education

HS Diploma or General Education Diploma (GED)

Certification & Licensure

BLS-Basic Life Support Healthcare Provider

Skills and Knowledge

Knowledge of various patient transport policies, procedures and equipment used in the treatment of patients with varying conditions. Ability to interpret a variety of data and instructions, furnished in written, oral, diagram, or schedule form. Possess written and verbal communications skills to communicate with fellow team members, supervisors, patients, and other hospital personnel. Well-developed time management and organizational skills, including the ability to prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines. Work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions. Identify, evaluate and resolve standard problems by selecting appropriate solutions from established options. Ensure the privacy of each patient's protected health information (PHI). Build collaborative relationships with peers and other staff members to achieve departmental and corporate objectives

Physical Activities and Requirements

See required physical demands, mental components, visual activities & working conditions at the following link: Job Requirements

Job Shift

Evening/ Night

Schedule

Per Diem/Casual

Shift Hours

8

Days of the Week

Variable

Weekend Requirements

Every Weekend

Benefits

No

Unions

No

Position Status

Non-Exempt

Weekly Hours

0

Employee Status

Per Diem/Casual

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $32.01 to $44.81 / hour

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate's experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health's comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.