Accounts Receivable Administrator

Position Overview

RBJK Marketing, LLC, the largest JAN-PRO regional developer, is seeking a detail-oriented Accounts Receivable Administrator to support the daily processing and application of customer payments across multiple operating entities.

This position is responsible for accurately applying electronic payments, ACH transactions, credit card settlements, and check deposits within Sage Intacct while ensuring every transaction ties to the bank and customer invoices with precision. The ideal candidate thrives in a high-volume, deadline-driven environment where accuracy, organization, and process discipline are essential.

Success in this role requires strong attention to detail, excellent analytical skills, and a commitment to maintaining the integrity of the company's cash reporting. The work performed in this position directly impacts financial reporting and liquidity management across the organization.

Key Responsibilities
Cash Application and Payment Processing

• Process and apply daily customer payments, including ACH, wire transfers, checks, lockbox deposits, and credit card transactions.
• Review bank transaction activity and identify incoming deposits for timely posting.
• Apply payments accurately to customer invoices within Sage Intacct using appropriate payment methods, reference information, and accounting classifications.
• Prepare and post customer deposits while ensuring all activity ties to bank transactions before finalizing.
• Record customer overpayments and advances accurately and research any payment discrepancies.

Reconciliation and Research

• Match deposits to bank transactions and maintain reconciliation status within the accounting system.
• Investigate and resolve unapplied cash, payment variances, and misapplied transactions.
• Research missing remittance information by partnering with internal collections staff and customers.
• Process returned checks and rejected ACH transactions while notifying the appropriate internal stakeholders.
• Support monthly bank reconciliation activities and assist with correcting posting discrepancies.

Documentation and Process Management

• Maintain organized electronic documentation and supporting files for all cash application activity.
• Follow established accounting procedures and standard operating procedures.
• Identify recurring issues and recommend process improvements that increase efficiency and accuracy.
• Ensure all payment information is handled in accordance with company policies and applicable data security requirements.
• Maintain complete audit trails from bank deposit through invoice application.

Cross-Functional Collaboration

• Partner closely with Collections, Accounting, and Finance teams to resolve payment issues and improve cash application processes.
• Communicate effectively with internal departments regarding payment research and posting questions.
• Support special projects, reporting requests, and process improvement initiatives as assigned.

Qualifications

• Two or more years of experience in cash application, accounts receivable, payment posting, or high-volume accounting data entry.
• Experience working within an ERP or accounting system; Sage Intacct experience is strongly preferred.
• Proficiency with Microsoft Excel, including sorting, filtering, and basic formulas.
• Experience working across multiple entities, bank accounts, or operating companies is preferred.
• Strong attention to detail with the ability to maintain a high level of accuracy in a fast-paced environment.
• Excellent organizational, analytical, and problem-solving skills.
• Ability to work independently while consistently meeting daily processing deadlines.
• Ability to work on-site in Marietta, Georgia, Monday through Friday.

Preferred Qualifications

• Experience using Sage Intacct Cash Management and Accounts Receivable modules.
• Experience with payment gateways or merchant settlement platforms such as FluidPay, Stripe, or Authorize.net.
• Experience supporting bank reconciliations within a multi-entity environment.
• Familiarity with PCI compliance and secure payment handling procedures.
• Experience processing national account or batch customer remittances.

Skills and Competencies

• Exceptional attention to detail and data accuracy.
• Strong organizational and time management skills.
• Ability to prioritize work in a deadline-driven environment.
• Effective written and verbal communication skills.
• Strong analytical and reconciliation abilities.
• Commitment to process consistency and continuous improvement.
• Ability to work collaboratively across departments while maintaining accountability for individual responsibilities.

WHO WE ARE:

Empower Brands was founded in 2022 as a product of the integration of Lynx Franchising and Outdoor Living Brands. Empower encompasses ten industry-leading brands across commercial and residential services: JAN-PRO, FRSTeam, Archadeck Outdoor Living, Outdoor Lighting Perspectives (OLP), Conserva Irrigation, Koala Insulation, Wallaby Windows, Superior Fence and Rail, Bumble Roofing and Canopy Lawn Care. Empower is dedicated to providing its customers with the highest quality products and services in the commercial and home services industry while simultaneously delivering its franchise owners committed personal support, tools and empowerment to pursue their own success. Empower Brands is a portfolio company of MidOcean Partners, a leading private equity firm with an excellent track record investing in successful, growth-focused franchise businesses. For more about Empower Brands, visit the company's new website at EmpowerFranchising.com.

Note:

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.


Empower Brands is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Empower Brands makes hiring decisions based solely on qualifications, merit, and business needs at the time.