Program Coordinator

Program CoordinatorSalary Range: $55,000.00 - $60,000.00Location: Bollinger, Cape Girardeau, and Perry Counties Position: Full-Time Schedule: Monday-Friday, 8:00 a.m.-4:30 p.m. (times may vary; occasional evening or weekend outreach may be required) Travel: Frequent travel throughout the three-county Hub area which includes Bollinger, Cape, and Perry based on program needsThe RHTP Program Coordinator RoleCommunity Counseling Center (CCC) is seeking an RHTP Program Coordinator to serve as the operational lead for Local Hub 25, serving Bollinger, Cape Girardeau, and Perry Counties.Through Missouri's Transformation of Rural Community Health Care (ToRCH Care) model, the Program Coordinator brings together healthcare providers and community partners to improve access to and coordination of healthcare, behavioral health, and social services throughout the Hub area.You'll work closely with hospitals, FQHCs, Rural Health Clinics, behavioral health providers, pharmacies, EMS, public health agencies, schools, and community-based organizations to strengthen partnerships and coordinate local programs.This position also oversees RHTP Navigator workflows, supports Hub Leadership Board activities, monitors program performance, and helps develop effective referral and care coordination processes across participating organizations.This is a non-clinical position employed by CCC as the designated Hub Anchor organization. The Program Coordinator does not diagnose, prescribe, or provide licensed clinical treatment.What You'll DoServe as a primary spokesperson for the Hub, building strong relationships and bringing healthcare providers, community organizations, and other partners together to identify local needs, establish priorities, and develop strategies to improve healthcare access and coordination.Coordinate implementation of local Hub programs and statewide initiatives, including access expansion and workforce development effort, activities, budgets, timelines, and coordination among HUB members and delivery partners.Oversee RHTP Navigator utilization and workflows, including closed-loop referrals, outreach activities, documentation practices, and alignment with Hub prioritiesSupport Hub Leadership Board activities, including meeting coordination, agenda development, documentation of decisions, and follow-up on action itemsCoordinate onboarding and participation expectations for hospitals, FQHCs/RHCs, behavioral health providers, EMS/community paramedicine, pharmacies, public health agencies, schools, and community organizationsDevelop and improve referral pathways, communication processes, escalation protocols, and operational workflows across Hub partnersMonitor Hub progress and performance and identify risks, service gaps, or areas needing additional supportTrack and report operational, implementation, referral, and performance data using the Community Information Exchange (CIE), dashboards, and other approved systemsUse data and feedback from partners to identify opportunities for improvement and strengthen Hub operationsWork with Hub partners and regional and state partners to address operational barriers and improve coordinationMinimum RequirementsAssociate degree or an equivalent combination of education and relevant experience; bachelor's degree in public health, healthcare administration, social work, health informatics, or a related field is a plus.1-3 years of experience in healthcare operations, community health, care coordination, public health, quality improvement, or a related fieldPrevious experience in community health, care coordination, case management, patient navigation, Medicaid care management, behavioral health support, public health outreach, social services, or a related settingExperience coordinating projects or initiatives involving healthcare providers, public agencies, and/or community organizationsMust hold or obtain by start date, MO Class E Driver's License (Class D for IL Residents), and proof of continuous auto insurance. Must also meet CCC's Motor Vehicle Record standards policy and have reliable transportation.Why You'll Love Working at Community Counseling CenterReal Impact. Real People. Real Growth.24 paid days off your first yearPaid birthday off7 paid holidaysHealth, dental, vision insuranceCompany-paid life & LTD insuranceRetirement plan with auto-enrollmentEligible for Public Service Loan Forgiveness (PSLF)Referral bonusesAnd MoreCommunity Counseling Center is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other characteristic protected by law.CCC will consider requests for reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA). If you need a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, etc., please contact View email address on click.appcast.io to speak with us about your needs.