Field Service Mechanic A - Generators, HVAC & Pumps

Field Service Mechanic A - Generators, HVAC & Pumps

Knightdale, NC, USA, 27545

Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with 2025 total revenues reaching approximately $4.4 billion. Herc Rentals serves customers through approximately 609 locations and has about 9,700 employees in North America as of March 31, 2026.

Job Purpose

The Field Mechanic, Pump is responsible for the maintenance, troubleshooting, and repair of pump equipment at customer job sites as well as Herc Rentals branches. This role ensures equipment is operating efficiently and safely, providing technical support directly in the field and minimizing downtime for clients. The position focuses on both mechanical and minor electrical work for a wide range of specialized pumping equipment and related systems.

What You Will Do

• Diagnose, repair, and maintain a variety of industrial pump systems (including diesel, electric, submersible, and centrifugal pumps) at customer sites and company branches.
• Travel to job locations for emergency repairs, scheduled maintenance, and equipment installation.
• Perform preventative maintenance and inspections on all assigned equipment.
• Use diagnostic tools and technical manuals to determine equipment malfunctions.
• Document work completed, parts used, and report any further service requirements.
• Communicate effectively with customers and branch personnel regarding repair status and timelines.
• Maintain company vehicles, tools, and equipment in safe working order.
• Ensure compliance with safety standards, environmental regulations, and Herc Rentals procedures.
• Train end users or customers on the proper use and daily maintenance of pump equipment as required.
• Participate in on-call rotations or emergency response schedules as assigned.

Requirements

High school diploma or GED required; technical school or trade certification preferred. 2+ years of experience as a mechanic, preferably in pump systems, heavy equipment, or diesel engines. Valid driver's license with a clean driving record; ability to obtain CDL if required. Experience with troubleshooting mechanical, hydraulic, pneumatic, and minor electrical issues. Ability to read and interpret equipment manuals, electrical schematics, and technical bulletins. Must be able to lift up to 50lbs regularly, work outdoors, and travel within assigned region. Availability for occasional overtime, on-call, and weekend work as business needs dictate.

Skills

Strong diagnostic and problem-solving abilities for pumps and related equipment. Proficient with hand and power tools, as well as specialized diagnostic equipment. Knowledge of safety protocols and OSHA standards. Excellent communication and customer service skills. Ability to work independently with minimal supervision in challenging environments. Time management and organizational skills. Adaptability and willingness to learn new technologies. Basic proficiency with computers and mobile devices for service documentation.

Req #: 68994 Pay Range: $28.00 - $33.00 per hour

Herc Rentals values its employees and provides excellent compensation and benefits packages which are not limited to the following.

Keeping You Healthy: Medical, Dental, and Vision Coverage; Life and disability insurance; Flex spending and health savings accounts; Virtual Health Visits; 24 Hour Nurse Line; Healthy Pregnancy Program; Tobacco Cessation Program; Weight Loss Program

Building Your Financial Future: 401(k) plan with company match; Employee Stock Purchase Program

Life & Work Harmony: Paid Time Off (Holidays, Vacations, Sick Days); Paid parental leave. Military leave & support for those in the National Guard and Reserves; Employee Assistance Program (EAP); Adoption Assistance Reimbursement Program; Tuition Reimbursement Program; Auto & Home Insurance Discounts

Protecting You & Your Family: Company Paid Life Insurance; Supplemental Life Insurance; Accidental Death & Dismemberment Insurance; Company Paid Disability Insurance; Supplemental Disability Insurance; Group Legal Plan; Critical Illness Insurance; Accident Insurance

Herc does not discriminate in employment based on the basis of race, creed, color, religion, sex, age, disability, national origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factors.