Operational Governance, AVP

Charles River Development (CRD), a State Street company, is seeking a highly motivated and detail-oriented professional to join its Operational Governance function. This role will support Regulatory, SOC 1 and SOC 2 audits, as well as client-driven audit engagements. The successful candidate will bring a strong technology audit background, with demonstrated experience managing audit requests, coordinating with stakeholders, and ensuring timely and high-quality delivery of audit evidence and responses. Why this job is important to us This role is critical to maintaining CRD’s strong control environment and supporting our commitment to transparency, trust, and operational excellence. SOC reports are a key assurance mechanism relied upon by clients, partners, and external auditors, and require coordinated effort across multiple teams to ensure control effectiveness and timely delivery. The Operational Governance function plays a vital role in ensuring compliance with regulatory expectations, enabling successful audit outcomes, and strengthening client confidence in CRD’s products and services. What You Will Be Responsible For As an AVP within the CRD Operational Governance function, you will: Audit Coordination & Execution Lead and coordinate SOC 1 and SOC 2 audit activities, including managing requests from external auditors Support client-driven audits, due diligence reviews, and regulatory examinations Act as a central point of contact between auditors and internal stakeholders Audit Response Management Drive timely and high-quality responses to audit queries, ensuring adherence to defined SLAs (e.g., 72-hour turnaround expectations) Review and challenge submitted evidence to ensure completeness, accuracy, and alignment with control requirements Track and report on audit progress, issues, and risks Stakeholder Engagement Partner with control owners, SMEs, and functional teams across CRD to gather required documentation and evidence Provide guidance and coaching to stakeholders on audit expectations and best practices Escalate issues and risks where appropriate Control Environment & Continuous Improvement Assess control design and operating effectiveness across SOC 1 and SOC 2 frameworks Identify opportunities to enhance audit readiness, documentation quality, and process efficiency Support remediation efforts for control gaps and audit findings Client & Regulatory Support Support client-facing audit interactions, including walkthroughs and control discussions Ensure consistent and professional representation of CRD in all audit engagements Education & Preferred Qualifications Bachelor’s degree or equivalent experience required Professional certification preferred (e.g., CPA, ACA, ACCA, CIA, CISA) 5+ years of experience in audit, assurance, or risk management roles Demonstrated experience with SOC 1 and SOC 2 audits required Skills & Competencies Strong understanding of internal controls and audit methodologies Experience with SOC reporting frameworks and Trust Services Criteria Excellent project management and organizational skills Strong analytical and problem-solving capabilities Effective communication and stakeholder management skills Ability to operate in a fast-paced, cross-functional environment High attention to detail and commitment to quality Salary Range $100,000 - $160,000 Annual. The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ. Benefits Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans. For a full overview, visit Equal Opportunity Employer As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law. Job Application Disclosure It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Job ID

R-792480