Receptionist

Job Description

Job Description

It’s more than just numbers.

Miller Kaplan is a different kind of CPA firm; we believe in building a legacy—yours. We want to give our clients the very best, and we understand that begins with helping our employees be their best through professional mentorship, life-work integration, and a sense of community. That starts with you!

Job Summary:

The Receptionist is responsible for greeting vendors, clients, job applicants and other visitors, and helping them navigate through the office. In addition, they handle firm-wide calls and emails, facilitate office-wide messages, sort mail, and assist Word Processing with printing and typing tasks. This is a temporary-full time role that is expected to last 6 months.

Duties/Responsibilities:

• Serve as the first point of contact by greeting clients, visitors, and vendors; manage reception operations and ensure a professional, client-ready environment
• Manage incoming calls, emails, and general inquiries, routing communications appropriately and ensuring timely follow-up
• Coordinate visitor access, security protocols, and building communication for guests, vendors, and new hires
• Oversee mail and package handling, including distribution, shipping, tracking, and maintaining accurate logs and compliance records
• Provide administrative support such as scheduling, meeting coordination, document preparation, scanning, filing, and data entry
• Support onboarding logistics, internal events, and office meetings, including setup, hospitality, and coordination with vendors
• Maintain office operations by restocking supplies, supporting common areas, and liaising with building management and service providers
• Assist with seasonal or high-volume activities (e.g., tax season mailings, document distribution, special projects)
• Handle sensitive information with discretion and ensure compliance with firm policies and confidentiality standards
• Other duties as assigned

Qualifications:

• 1–3 years of receptionist, front desk, or administrative experience preferred
• Experience in professional service, accounting, legal, or financial office is a plus
• High school diploma or equivalent required; additional administrative training is a plus
• Ability to manage multiple tasks and priorities in a high-volume environment
• Strong communication and customer service skills
• High level of professionalism and attention to detail
• Maintains a professional appearance and demeanor
• Maintains a polished, hospitality-driven experience
• Exercise sound judgment, professionalism, and discretion while managing sensitive information and administrative tasks.

Technical Skills:

• Microsoft Office (Outlook, Word, Excel)
• Scheduling tools (Outlook Calendar, Teams, etc.)
• Phone systems (multi-line, VoIP)
• Optional: experience with CRM or visitor management systems

Benefits:

LIFE:

• Competitive Salary: We value your dedication and hard work. We offer a competitive salary of $20 - $21 per hour for this role.
• Generous Paid Time Off: Start with 20 days and watch it grow, plus 2 extra days annually for managers.
• Comprehensive Healthcare: Medical options include HMO, PPO, HDHP, with fully covered dental and vision for you.
• Flexible Spending Accounts & Health Savings Accounts: Manage healthcare expenses conveniently with a benefits debit card.
• Employee Assistance Program: Confidential support for personal or work-related challenges.

FAMILY:

• Hybrid & Remote Flexibility: Work-life balance matters! Enjoy flexibility based on your role.
• Insurance Benefits: Basic life insurance, voluntary life insurance, and long-term disability coverage.
• Dependent Care and Pet Insurance: Covering loved ones, furry or not, with flexible spending accounts and pet insurance.
• Bereavement Paid Time Off: Time to grieve and heal without work worries.
• Sabbatical and Personal Leave Options: Recharge and refocus with time off for personal needs.

BUSINESS:

• Social Events: Networking and unwinding at virtual and in-office firm social events.
• Community Involvement: Volunteering events that give you and your team a chance to give back and grow stronger together.
• Referral Bonuses: Earn rewards for growing our team and client base.
• Commuter Benefits: Funds for transit and parking to ease your daily commute.
• Professional Development: Reimbursement for licenses, memberships, CPE allowance, and access to classes through Becker.

DREAMS:

• Retirement Plans: Tailored 401(k) Profit Sharing Plan for your financial future.
• Support for Professional Certifications: Assistance on your journey to CPA or CFE, including study materials, exam reimbursements, and bonuses.
• Leadership Development and Mentorship: Personal and professional growth through mentorship programs and our firm’s competency model (Blueprint for Development).

Ready to embark on a fulfilling career journey with us? Join our team and unlock a world of opportunities and support!

Miller Kaplan does not accept unsolicited candidates, resumes, or referrals from staffing agencies or third parties unless there is a signed agreement in place. Any submissions to any employee or owner of Miller Kaplan without a pre-existing agreement will be considered Miller Kaplan’s property and not subject to fees. For existing agreements, a role must be approved by the People & Culture department in writing and open to external search; otherwise, submittals and referrals will be considered Miller Kaplan property and not subject to fees. For inquiries regarding referrals or contracts, please contact View email address on ziprecruiter.com.

Miller Kaplan is an equal opportunity employer and will consider all qualified applicants for employment, without regard to race, color, religion, sex, national origin, disability, or any other legally protected status in accordance with applicable federal, state, and local laws. We also consider qualified applicants with criminal histories, in compliance with federal, state, and local regulations.

Miller Kaplan is unable to sponsor applicants for employment visas now or in the future, unless otherwise specified in the job posting.

Miller Kaplan participates in E-Verify. Go to -verify to learn more.