Front Desk Coordinator

Front Desk Coordinator – Luxury Wellness Spa & Medical Clinic Position Type: Part-Time We are looking for a professional, energetic, and customer-focused Front Desk Coordinator to join our growing luxury wellness spa and medical clinic. This role is perfect for someone who is highly organized, enjoys building relationships with clients, and thrives in a fast-paced environment. Responsibilities Welcome and check in patients/clients with a warm and professional attitude Answer phone calls, texts, emails, and social media inquiries Schedule, confirm, and manage appointments Process payments and maintain accurate patient/client records Assist with patient/client intake forms and documentation Coordinate provider schedules and daily spa & clinic operations Follow up with leads, consultations, and existing patients/clients Educate patients/clients on services, memberships, and treatment packages Support marketing promotions and clinic events Maintain a clean, organized, and luxury front desk experience Help increase patient retention through excellent customer service and rebooking Sell memberships and treatment plans Qualifications Previous experience in a medical office, medical spa, wellness clinic, or luxury customer service environment preferred Strong communication and interpersonal skills Excellent organizational and multitasking abilities Comfortable using scheduling software and electronic medical records (EMR) systems Professional appearance and positive attitude Sales experience is a strong asset Verify insurance (if applicable) Benefits Competitive salary Employee discounts Flexible schedule What We Offer Competitive hourly pay Growth opportunities within a rapidly expanding wellness spa and medical clinic Positive and supportive team environmentOpportunity to be part of an exciting luxury wellness brand We are looking for someone who is passionate about helping people, creating exceptional customer experiences, and growing with our team. #J-18808-Ljbffr