Patient Service Representative
ADVOCARE
Patient Services Representative
We are seeking a dedicated and professional Patient Services Representative to join our team. The ideal candidate will be responsible for providing exceptional service to our patients and ensuring a positive experience at our Care Center.
Key Responsibilities:
- Greet patients warmly upon arrival and assist them with any inquiries.
- Help patients complete necessary forms accurately and efficiently.
- Verify insurance information and collect copays or past due balances.
- Reach out to patients to schedule physicals and follow-up appointments.
- Maintain a positive and professional image of the Care Center to the public.
Skills and Qualifications:
- Excellent communication and interpersonal skills.
- Strong attention to detail and organizational abilities.
- Proficient in handling sensitive information with confidentiality.
- Ability to work in a fast-paced environment and manage multiple tasks.
- Previous experience in a healthcare or customer service role is preferred.
Benefits Available:
- Multiple medical and prescription coverage options
- Dental and vision care plans
- Health Savings Accounts (HSAs), where applicable
- Flexible Spending Accounts (FSAs)
- Voluntary critical illness, cancer, and accident insurance
- Voluntary hospital indemnity coverage
- Voluntary short-term and long-term disability insurance
- Voluntary term life insurance and AD&D (Accidental Death & Dismemberment)
- 401(k) retirement savings plan
- Group Auto and Homeowner's Insurance Discounts
We are committed to creating a diverse and inclusive workplace. All qualified applicants are encouraged to apply.
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