Business Manager

Position Title: Business Manager
Reports to: CEO
Position Structure: Part Time Hourly; 10-20 hours per week
Location: Hybrid (Northwest Arkansas-based preferred)
Department: PB414 Shared Services
Pay Range: $25 - 35/hour

ABOUT PURPOSE BRANDS 414

Purpose Brands 414 (PB414) is a faith-based nonprofit organization that creates and stewards redemptive initiatives where people experience dignity, hope, and the love of Jesus.
Through initiatives that currently include Beautiful Lives Thrift Boutique, Bold Lives Men's Thrift, and Thrift Out, we create ministry opportunities that meet tangible needs, restore communities, develop leaders, and faithfully steward resources for lasting Kingdom impact.
Our vision is to see every person flourish in relationship with Jesus.

POSITION PURPOSE
The Business Manager plays a critical role in supporting the day-to-day operations of PB414 by ensuring organizational systems, communication channels, and administrative functions run with excellence and efficiency.

This role serves as a central hub across teams-providing operational, and administrative support while helping maintain structure, organization, and alignment across the organization. This role will help ensure that PB414's systems and internal processes are streamlined, accurate, and aligned with our values of Growth, Trust, Honor, Servanthood, Excellence.

This is an ideal opportunity for a highly organized, proactive individual who thrives in a fast-paced, purpose-driven environment and enjoys serving others through strong administrative leadership.They are tech-comfortable, excellent at tracking details, and able to work independently while supporting a dynamic and mission-driven team.
PRIMARY RESPONSIBILITIES

Christian Faith & Ministry Responsibilities

• Participate in and lead prayer as part of internal meetings and team gatherings, which may include, depending on your role, L10 meetings, monthly store meetings, and other PB414 meetings.
• Offer to pray with customers and team members when appropriate, providing encouragement and support consistent with the core of PB414's Christian mission.
• Act as a messenger and teacher of the Christian faith by providing Christ-centered encouragement and guidance to customers and team members, pointing them toward biblical truth and the hope of the Gospel.
• Conduct oneself in a manner consistent with the PB414's statement of faith, values, and expectations.

Shared Mission Responsibilities

• Volunteers are an essential part of the PB414 mission. Every team member is expected to welcome, support, and empower volunteers while providing the leadership and guidance they need to succeed.
• Fundraising is essential to the PB414 mission. Every team member is expected to support and participate in fundraising efforts while helping build awareness, relationships, and support for our mission.

Business Operations & Administration Support

• Hello Email Management: Own and manage the organization's general Hello inbox, ensuring inquiries are monitored, appropriately routed, and responded to in a timely manner.
• Internal Systems & Tools Management: Provide ongoing administrative support for organizational systems and tools, including account setup, access changes, billing, user administration, and other system-related needs.
• Mail Management: Oversee general organizational mail, including receiving, organizing, and distributing mail to the appropriate individuals or departments.
• Organizational Google Drive & Google Admin: Maintain the organization and structure of company-wide Google Drive files, folders, and documents. Provide ongoing Google Admin support, including user and organizational settings and other administrative functions.
• Cross-Functional Administrative Support: Provide general administrative and operational support to leadership and organizational teams as needed to promote efficient day-to-day operations.
• Payroll Administration: Communicate with Managers on timesheet deadlines by keeping up to date calendar invites and recurring updates to ensure timesheets are approved on time. Review and lock timesheets prior to payroll processing and communicate with the payroll processor regarding payroll-related questions, corrections, and administrative needs.
• Accounts Payable Support: Support the Finance team with accounts payable processes by ensuring bills and invoices are promptly captured, organized, and submitted through Dext and RAMP for processing and payment. Verify that vendor accounts are established and maintained accurately, including business name, mailing address, email address, and banking information, and help resolve discrepancies or missing information. Serve as an initial point of contact for incoming bills and invoices, ensuring they are routed to the appropriate financial tools and team members for timely processing and payment.

CULTURE & TEAM CARE

• Team Member Appreciation: Administer the Team Member Appreciation Framework by coordinating monthly birthday and work anniversary notifications to managers, communicating applicable action items, purchasing Visa gift cards, and distributing gifts to managers for team member celebrations.
• Team Member Engagement: Lead and execute team member engagement initiatives, including surveys and feedback channels, to foster a connected, high-performing culture and improve retention.
• Integrated Ministry Development: Support team development by researching and providing referrals for training and professional growth.
• Apparel & Team Member Merchandise: Manage inventory, ordering, organization, and distribution of team member T-shirts and other applicable apparel. Coordinate distribution requests for new hires and team members based on weekly onboarding information.
• Name Tag Management: Coordinate the organization and distribution of team member name tags to the appropriate managers and team members.

Executive & Leadership Support

• CEO Email & Calendar Management: Manage and organize the CEO's email inbox and calendar, including prioritizing communications, coordinating meetings, and maintaining an effective schedule.
• Leadership Meeting Support: Attend L10 meetings and other designated leadership meetings as needed, document meeting notes, capture action items, and support follow-through
• Quarterly Projects: Lead and execute quarterly assigned projects and strategic initiatives determined each quarter based on the organization's needs. Driving projects from planning through completion and supporting the organization's ongoing operational priorities.

QUALIFICATIONS

• Strong alignment with PB414's mission, values, and faith-based culture
• Highly organized with exceptional attention to detail
• Strong written and verbal communication skills
• Proven ability to manage multiple tasks, priorities, and deadlines
• Systems-minded with a desire to create structure and efficiency
• Proactive, solution-oriented, and adaptable
• Experience with Google Workspace and administrative systems preferred
• Prior administrative, operations, or office management experience preferred

BENEFITS

• Flexible time-off: Holidays that are observed by PB414, Sundays off, PTO reward with tenure.
• Work anniversary recognition: Annual gifts to celebrate each year of service
• Annual Holiday Gift: Team members receive an annual holiday gift from PB414 as a special expression of appreciation and gratitude during the Christmas season
• Sabbatical benefit: 5-day paid sabbatical at 1.5x pay for every 7 consecutive years of service with PB414
• Team member discount: 50% discount with a maximum of $10 per item on purchases across PB414 Initiatives
• Well-being support: Access to certified counseling services through The Joshua Center
• Professional development: Ongoing investment in personal, professional, leadership, and spiritual growth
• Purpose-driven work: Opportunity to serve within an EOS run, Kingdom-minded marketplace ministry alongside a dedicated, mission-driven team