Personal Lines Customer Service Agent

We're hiring a Personal Lines Insurance Customer Service Representative for an independent insurance agency in the Marshfield area. If you excel at helping people protect what matters most and enjoy building long term client relationships, you will find a supportive and growth focused environment here. In this role, you will manage an assigned book of business, offer personalized coverage recommendations, and handle daily policy updates to keep clients fully supported. Role Highlights Pay range $30 per hour Monday through Friday schedule with hybrid remote flexibility Direct hire opportunity Clear career growth potential in a stable industry Health, dental, vision, life, disability, PTO, parental leave, and retirement plan What You’ll Do Manage customer data and document interactions accurately in Applied Epic Process policy changes, conduct regular coverage reviews, and manage new business electronically Communicate consistently with clients via phone and email to provide updates and answer questions Assist policyholders through the claims process to ensure a smooth and helpful experience Identify opportunities to offer additional coverage and round out customer accounts What You’ll Bring Active Wisconsin Property & Casualty Insurance license 2 to 5 years of experience in personal insurance preferred Strong problem solving abilities and attention to detail Excellent written and verbal communication skills Proficiency in Microsoft Office and experience with Applied Epic or similar agency software Responsibilities See Above Skills See Above Working Hours 8:00 AM - 5:00 PM Education High School Experience 1-4 years Qualifications See Above Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on click.appcast.io. Benefits medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability (all benefits are based on eligibility). #J-18808-Ljbffr Spherion Staffing, LLC