Inside Sales Representative

Company With around 480 locations in over 40 countries, thyssenkrupp Materials Services is the biggest materials distributor and service provider in the western world. The broad service spectrum offered by the materials experts enables customers to focus on their individual core business. The area of Materials Services spans two strategic areas: global materials distribution as one-stop-shop - from steel and stainless steel, tubes and pipes, nonferrous metals and specialty materials to plastics and raw materials - and tailored services in the areas of materials management and supply chain management. An extensive omnichannel architecture offers 250,000 customers worldwide cross-channel, round-the-clock access to more than 150,000 products and services. A highly efficient logistics system ensures that all requested services are smoothly integrated into customer production processes "just-in-time" or "just-in-sequence". Ken-Mac Metals Division Ken-Mac Metals is one of the leading distributors of aluminum, pre-painted aluminum and stainless steel sheet, strip and coil in the country, distributing products throughout the NAFTA region from eight plant locations and additional warehouse and distribution facilities across North America. In addition, they offer value-added coil and cut-to-length processing and blanking services. The company is one of the largest distributors of its kind, with one of the most respected supply chains, positioning Ken-Mac Metals as a preferred material source. thyssenkrupp Steel Services Division thyssenkrupp Steel Services, a division of thyssenkrupp Materials NA, Inc., is a leading supplier of flat rolled, hot rolled, and hot dipped carbon steel products to the U.S. Marketplace, including galvanneal, galvalume, galfan and enameling steel. Our people, our suppliers, and our state-of-the-art service centers in Richburg, South Carolina, Woodstock, Alabama, Sinton, Texas, and Detroit, Michigan all supported by a network of stocking locations throughout North America, are dedicated to providing exceptional customer service to our customers from a variety of manufacturing sectors. Your Responsibilities Accurately provide price and delivery for all products to customers in a timely and courteous fashion, utilizing organization and negotiating techniques, and applying resourcefulness and strong attention to detail while converting inquiries into orders. Answer customer questions concerning products/ services and their orders. Develop target and non-major accounts into loyal customers. Key Accountabilities Respond to sales calls, faxes, and e-mails Generate and follow up on quotes for all products Provide technical assistance to customers Process sales orders Enter return orders, credits, and debits where required Enter scrap return order as requested by distribution channels Review product inventory and report concerns to purchasing/management Satisfy customer service issues Continuously increase knowledge of company products, services, and procedures Work in team environment, communicating as required with all personnel Travel as needed to meet company goals Monitor competitor products and prices Assist in quality related duties where required Meet TKMNA Employee Attributes/Competencies The above is intended to describe the general content of and requirement for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Qualifications Minimum Requirements: Bachelor's Degree in a related field or comparable experience, computer literate and telephone experience. Preferred Requirements: 1 to 2 years sales experience Interpersonal skills necessary to sell, negotiate and close business with customers Attention to detail to evaluate customer's accounts and orders Basic computer skills to assemble and process orders and information in a timely and efficient manner. Effective communication and listening skills when answering phone calls from customers and interacting with peers. Knowledge of products sold by the business unit Benefits Medical, Dental, Vision Insurance Life Insurance and Disability Voluntary Wellness Programs 401(k) and RRSP programs with Company Match Paid Vacation and Holidays Tuition Reimbursement And more! Benefits may vary based on job, country, union role, and/or company segment. #J-18808-Ljbffr ThyssenKrupp Materials NA