Associate People Business Partner

WHO WE ARE

NeueHealth is a value-driven healthcare company grounded in the belief that all health consumers are entitled to high-quality, coordinated care. By uniquely aligning the interests of health consumers, providers, and payors, we help to make healthcare accessible and affordable to all populations across the ACA Marketplace, Medicare, and Medicaid.

NeueHealth delivers clinical care to health consumers through our owned clinics – Centrum Health and Premier Medical – as well as unique partnerships with affiliated providers across the country. We also enable providers to succeed in performance-based arrangements through a suite of technology and services scaled centrally and deployed locally. Through our value-driven, consumer-centric approach, we are committed to transforming healthcare and creating a better care experience for all.

JOB SUMMARY

The Associate People Business Partner (PBP) partners with leaders, managers, and employees to support day-to-day human resources activities and foster a positive employee experience. This field role serves as a key People Team representative for assigned corporate and clinic locations, providing HR guidance, supporting employee relations and engagement efforts, and helping leaders effectively manage and develop their teams. Working closely with senior People team members, the Associate People Business Partner helps implement People strategies and programs that support organizational goals, workforce effectiveness, and operational success.

Locations include Houston or Dallas.

DUTIES & RESPONSIBILITIES

• Serve as the primary People Team resource for assigned medical clinics and operational leaders, building trusted relationships with employees and management through regular field engagement.
• Conduct routine visits to clinic locations to support employee relations, workforce planning, manager development, and employee engagement initiatives.
• Partner with clinic leaders to identify people-related challenges and provide guidance on employee concerns, attendance issues, performance management, and workforce effectiveness.
• Support onboarding, integration, and orientation activities for new clinic employees and leaders, helping foster a positive employee experience and successful transition into the organization.
• Assist leaders in promoting a culture of engagement, accountability, inclusion, and employee well-being across clinic locations.
• Serve as an accessible point of contact for frontline employees, helping address questions related to HR policies, benefits, leave administration, performance management, and workplace concerns.
• Monitor employee engagement trends and workforce concerns within assigned clinics and provide recommendations to People leadership and operational leaders.
• Support organizational change initiatives, including mergers, acquisitions, clinic expansions, restructures, and workforce transitions, ensuring effective communication and employee support.
• Partner with recruiting, People Operations, and clinic leadership to support staffing strategies, workforce planning efforts, and retention initiatives.
• Assist with investigations and resolution of employee relations matters at clinic locations, ensuring timely follow-up and appropriate documentation.Support compliance with company policies, employment laws, and regulatory requirements through regular communication, education, and partnership with clinic leaders.
• Analyze workforce metrics including turnover, vacancies, employee relations trends, and engagement results to identify opportunities for improvement within assigned markets or clinics.

EDUCATION AND PROFESSIONAL EXPERIENCE

• Bachelor's degree required, preferably in Human Resources, Business Administration