Branch Manager

About Morales Group:

Morales Group is a nationally recognized Indianapolis based MBE staffing company. We draw upon the unique spirit and ability of a globally diverse workforce to enhance our client’s business agility, productivity and competitiveness. We believe we are here for a purpose – building better futures, one story at a time. Being part of our story means making the world better. Learn more: moralesgroup.net

Why Morales Group?

We want you to be part of our mission to build better futures . We believe in the relentless pursuit of growth and development of all our teammates. We show courage by communicating candidly and sharing bold ideas. We work humbly to create an inclusive and trusting community. And we are relentless in our pursuit of being a light to our clients and teammates.

If you are ready to jump on board with a high growth organization, Morales Group is the place for you. Join our globally diverse culture filled with deep camaraderie and passion for a bolder future. We need hungry, humble and people-smart leaders to help pave the way.

The Position:

The Branch Manager at Morales Group plays a key role in the success of our organization. The branch manager will supervise a staff as well as oversee the operations of their specified branch. They will also be responsible for the onboarding of new and at-risk clients to ensure that clients are continually moving towards an integrated use of the organization product lines and services. This position also will ensure the quality for services provided to our new and existing customer base. This Position will interact with recruiting, client services, payroll, sales and management in the performance of daily responsibilities.

The Duties:

• Manage multiple projects while continually identifying barriers to implementation & productivity.
• Monitor and report on client metrics to continuously ensure satisfaction and partnership success.
• Assist in client assignments and allocating human capital resources.
• Identify process improvement opportunities and facilitate focus groups to address and implement changes.
• Assist with goal setting and performance evaluations of operations team.
• Monitor projects and/or staffing solutions to ensure that they efficiently and effectively provide needed services while staying within budgetary limits.
• Be able to provide cost analysis on all current and past jobs.
• Collaborate with the Executive Team to develop and implement plans for the operational infrastructure of systems, processes, and personnel designed to accommodate the rapid growth objectives
• Responsible for total management of assigned territory to include, but not limited to: order fill ratio, client satisfaction, accurate payroll execution within teams, profitable sales growth of clients/territory, safety programs for effective risk management, associate development, expense control, continuous improvement of gross margins, increased profitability, and P & L management
• Works closely with team on any workplace injuries that occur; ensuring team follows injury reporting process.
• Actively works with safety team on light duty accommodations.
• Attend and participate in monthly safety committee meetings.

Sales/Business Development:

• Assist the client service/sales team on calls to current/future clients to develop a relationship with the current/future companies.
• Assist the client service/sales team on calls to current/future clients to penetrate deeper into their organization with contacts and product offerings.
• Ensure client satisfaction of key accounts through implementation of Quarterly Business Reviews
• Resolve issues with at risk client(s) dissatisfaction and negotiate solutions that meet the at-risk client(s) needs.
• Facilitate new on-site start-ups or entry into new markets.
• Responsible for driving the company to achieve and surpass profitability, cash flow, and business goals/objectives.
• Travel to customer sites, prospective customer sites, training and meetings as required.
• Responsible for New client folders, safety tours, and safety programs within assigned territory.

Supervision:

• Provide regular updates and work closely with VP of Staffing Operations and leadership to improve overall deployment of our organization products and services
• Provided day-to day leadership and management that reflect the mission and core value of the company
• Supervise and coordinate activities assigned by the VP of Staffing Operations
• Provide solutions to both internal and external workflows to resolve issues that arise
• Consistently attract, interview and recommend the employment of applicants for internal positions to retain a highly competent and qualified operations team
• Responsible for the measurements and effectiveness of all processes, internal and external
• Provide timely, accurate, and complete reports on the operating condition of the company
• Assess team members strengths/weaknesses and utilization to assigned tasks, responsibilities, and accountabilities
• Manage staff, preparing work schedules and assigning specific duties
• Maintains good communication/working relationships with all departments in the organization
• Reports all hazardous conditions/equipment to his/her manager immediately
• Fulfills job responsibilities in accordance with the standards set out in the organization’s “Code of Business Conduct”
• Motivate and lead a high-performance team of managers and staff; attract, recruit, and retain associates and facilitate management career development program.
• Foster a success-oriented, accountable, and ethical environment within the company

The Qualities:

• Knowledge of other languages is helpful but not required.
• Previous experience leading a high performing team, preferably in staffing.
• Ability to coach, mentor and develop direct reports.
• Strong communication skills and with great active listening skills.
• Ability to be accurate, concise, and detail oriented.
• Lives our core values daily of being humble, being courageous and being a light.
• Knowledge of Department of Labor Laws both Federal/State specific preferred
• High School and Higher Education preferred

Morales Group Benefits:

• Health insurance – Medical, vision, dental and life insurance plans available.
• Disability Insurance – Short-term and long-term coverage.
• Paid Baby Bonding Time – because family is important.
• Competitive PTO (Paid Time Off)
• 401k Plan - for saving for the future.
• Professional Development – From our monthly workshops to continuing education tuition reimbursement program – we believe in developing our team.
• A culture of Giving Back – Paid Volunteer Hours
• Passport Program – we want to keep the team engaged in the culture we have built.

What we value:

Be Humble

Show up with no Ego and serve others.

Be Courageous

Be willing to step out for what is right and use your voice.

Be a light

Shine bright when there is darkness.

Be Gritty

Stay hungry, overcome challenges, produce results

Morales Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.