Sr. Digital Product Owner (Mobility)

DescriptionHyundai Capital America (HCA) helps people move forward. Through Hyundai Motor Finance, Genesis Finance, and Kia Finance, we deliver innovative financing, leasing, and insurance solutions to more than 3 million customers and businesses nationwide.We’re a company driven by growth, innovation, and people. At HCA, you’ll find opportunities to build new skills, expand your career, and make a real impact—while working in a diverse, inclusive, and values‑driven environment. We’re proud to support our communities through volunteerism, philanthropy, and engaged Employee Resource Groups.If you’re looking for a fast‑paced, collaborative workplace where your ideas matter, join us as we lead the future of financing freedom of movement. Apply today.WHAT YOU WILL DOThe Sr. Digital Product Owner serves as a senior individual contributor responsible for leading complex digital product initiatives that support dealer, customer, and business outcomes across assigned product lines or digital platforms. This role owns and prioritizes product backlogs, shapes business requirements, influences roadmap execution, and makes product decisions within assigned scope to maximize value, adoption, and operational effectiveness. The role partners with product, technology, operations, compliance, and business leadership to translate strategic objectives into actionable product features, manage dependencies and risks, and drive successful delivery across Agile and cross-functional teams. This role also provides product expertise, functional guidance, and business case support to advance HCA’s digital product strategy.HOW YOU WILL MAKE AN IMPACT 1. Backlog Ownership, Prioritization & Product Decision-MakingPartner with product managers, business leaders, stakeholders, and end users to assess business needs and translate them into clearly defined product requirements, epics, user stories, acceptance criteria, and supporting artifacts.Own and continuously refine complex product backlogs, ensuring priorities are aligned to business value, end-user impact, technical dependencies, risk, compliance requirements, and strategic objectives.Make recommendations and product decisions related to feature prioritization, sequencing, acceptance criteria, tradeoffs, and release readiness within assigned product scope.Lead story elaboration and provide product direction and clarification to delivery teams throughout sprint and release lifecycles.Ensure requirements consider applicable security, privacy, regulatory, accessibility, audit, performance, reliability, and scalability standards.Maintain backlog readiness by ensuring epics, features, user stories, acceptance criteria, and Definition of Ready/Done are well-defined and actionable.2. Stakeholder Partnership, Agile Delivery & Functional GuidanceServe as a senior product liaison across business, technology, operations, compliance, UX/design, support, and leadership stakeholders to align priorities and drive delivery of assigned digital product initiatives.Provide functional guidance, coaching, and best-practice support to less experienced Product Owners, Business Analysts, and delivery partners.Partner with UX/design teams to define user experience requirements, validate customer, dealer, employee, partner, or business user needs, and ensure solutions are intuitive, scalable, and aligned with product strategy.Facilitate stakeholder alignment by setting expectations, negotiating scope, resolving ambiguity, and managing competing priorities across cross-functional groups.Conduct stakeholder reviews and product demos, gather feedback, and incorporate insights into roadmap, backlog, and prioritization decisions.Work closely with Scrum Masters and delivery teams to support sprint planning, refinement, execution, review, and retrospective activities.Lead product-level decision-making to remove ambiguity, manage risks, and keep delivery focused on business outcomes.3. Product Strategy, Roadmap Influence & Digital LeadershipPartner with the Director, Product Managers, and business leaders to shape and execute product roadmap priorities, strategic initiatives, and digital product vision for assigned product lines or platforms.Provide product insight, business domain knowledge, user feedback, and performance data to influence roadmap decisions and investment priorities.Translate strategic objectives into measurable product outcomes, feature priorities, business requirements, and delivery plans.Develop or contribute to business cases, opportunity assessments, and recommendations that support product strategy, adoption, and operational efficiency.Identify opportunities to enhance the customer, dealer, employee, partner, or business user experience, streamline processes, reduce friction, and improve digital channel performance.4. Release Readiness, Go-to-Market Enablement & AdoptionLead go-to-market readiness, adoption planning, stakeholder communications, and training enablement for assigned digital product launches across applicable markets, channels, or user groups.Partner with business, operations, training, support, IT, QA, DevOps, and change management teams to ensure launch plans, communications, training materials, and operational readiness activities are aligned and complete.Translate customer, dealer, employee, partner, or internal stakeholder feedback into actionable product insights, recommendations, and backlog priorities.Validate product readiness through UAT, stakeholder signoffs, operational preparedness, and release acceptance activities.Monitor product success metrics, including adoption, conversion, cycle time, NPS/DSS/CSAT, cost-to-serve, defect trends, and user feedback, to inform continuous improvement.Communicate product progress, launch readiness, risks, adoption trends, and performance insights to stakeholders and leadership.5. Cross-Functional Dependency & Vendor ManagementPartner with architects, IT leads, UX, data, security, platform, operations, and vendor teams to ensure product solutions are feasible, scalable, secure, and aligned with roadmap priorities.Identify, manage, and communicate cross-team, cross-platform, and vendor dependencies, proactively mitigating delivery risks and escalations.Influence internal and external partners to align delivery commitments, integration requirements, timelines, quality expectations, and product outcomes.Manage vendor and partner relationships within assigned product scope to support delivery, issue resolution, performance expectations, and continuous improvement.QualificationsWHAT YOU WILL BRING TO THE ROLEMinimum 8 years of progressive experience in digital product ownership, product management, business strategy, or related roles, including experience supporting customer-facing, dealer-facing, employee-facing, partner-facing, or internal digital platforms.Experience working in Agile or hybrid delivery environments with ownership of product backlogs, requirements, user stories, acceptance criteria, and cross-functional delivery.Experience leading product launches, release readiness, UAT, implementation, adoption planning, or process improvement initiatives.Automotive, captive finance, financial services, dealer operations, CRM, sales enablement, or commercial portal experience preferred.Bachelor’s degree in Business, Information Systems, Computer Science, Product Management, or a related field required.MBA or advanced degree preferred.Agile, SAFe, Scrum Product Owner, Product Management, Six Sigma, or related certification preferred.Salesforce, CRM, digital platform, or relevant technology certifications a plus.Advanced knowledge of digital product ownership, Agile delivery, backlog management, user story development, acceptance criteria, release readiness, and product lifecycle practices.Strong business judgment with the ability to translate strategic objectives into product priorities, business requirements, and measurable outcomes.Ability to independently assess complex product issues, evaluate tradeoffs, recommend solutions, and make informed product decisions within assigned scope.Ability to influence roadmap priorities, product sequencing, and delivery tradeoffs using business value, user impact, risk, and strategic alignment.Strong cross-functional influence skills with the ability to align business, technology, operations, compliance, vendor, and leadership stakeholders without direct authority.Ability to manage complex product backlogs, competing priorities, dependencies, risks, and delivery timelines in a fast-paced environment.Strong communication and presentation skills, including the ability to communicate product strategy, roadmap priorities, risks, decisions, and performance insights to senior stakeholders.Working knowledge of digital platforms, CRM systems, business process management, digital workflows, automation, system integrations, and product tools such as Jira, Confluence, PowerPoint, Excel, Visio, or similar tools.WE TAKE CARE OF OUR PEOPLEAt HCA, our people drive our success. That’s why we offer a competitive rewards package that supports your health, financial future, and overall wellbeing—at work and beyond.Benefits HighlightsHybrid flexibility – 4 days in office, 1 day remoteVehicle perks – monthly vehicle allowance plus purchase and lease discountsComprehensive health coverage – medical, dental, and vision plansEmployer-funded HSA contributions to help reduce healthcare costs401(k) with company match and immediate vesting from day one100% company-paid life and disability insuranceWellbeing benefits including fitness and health resourcesLeadership programs and career development that support continuous learningPaid Volunteer Time Off and a company charitable donation in your honorBecause great benefits help you thrive—personally and professionally.WHAT HAPPENS NEXTExpress your interest by submitting an application. Once your application is received, our recruiting team will review your application to see if you meet the basic and preferred qualifications listed on the job description. For more information on our culture, visit our careers page.OTHER DETAILSOur Company is an equal opportunity employer committed to fostering a diverse, inclusive, and respectful workplace—because we believe diversity builds stronger teams. We comply with all applicable federal, state, and local equal employment opportunity laws and do not discriminate on the basis of race, religion or creed, color, national origin, ancestry, caste, citizenship, sex or gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, medical condition, genetic information, marital status, family care or medical leave status, military or veteran status, political affiliation, or any other characteristic protected by law. Information provided during the application process is requested in good faith and will be used solely in accordance with applicable employment laws.California Privacy NoticeThis notice only applies to our applicants who reside in the State of California.The latest version of our Privacy Policy can be found here. This Privacy Policy provides you with notice, at or before the point of collection, about the categories of personal information to be collected from you, the purposes for which your personal information is collected or used, and whether that information is sold or shared, so that you can exercise meaningful control over our use of your personal information. We are providing this notice to comply with the California Consumer Privacy Act of 2018, as amended as by the California Privacy Rights Act of 2020 (“CCPA”). If you have any questions about CCPA regarding California residents or HCA team members, please contact the Privacy Team at View email address on click.appcast.io Field: IT Strategy & PlanningJob Type: RegularSchedule: Full-time