Maintenance Technician

Job Description

Job Description

General Summary

The Maintenance Technician  performs routine and extensive preventative maintenance and repair of all mechanical systems and equipment of the building interior and exterior. The employee is required for maintaining the clean and neat appearance of all assigned areas. 

Essential Job Functions/Responsibilities:

The maintenance technician must possess a variety of skills encompassing most of the construction trades, as well as be able to perform all the responsibilities of a groundskeeper, should the situation warrant. The maintenance technician must always remain aware of their limitations and request the services of a professional when the worker’s lack of expertise requires it.  

• Plumbing: includes the repair, replacement or installation of faucets, pipes, toilets, garbage disposals, dishwashers, water-dispensing refrigerators, and washing machines.
• Electrical: includes the troubleshooting, repair, replacement or installation of power switches, fuses, wall sockets, ceiling lights, and ceiling fans,.
• Drywall/Plaster repair: includes filling in small holes caused by nails and minor dings from normal wear and tear most commonly performed between the time a tenant vacates a unit and a new renter assumes occupancy.
• Painting: includes minor touch-ups following damage repair and new coats of paint applied to unit walls between the time a tenant vacates a unit and a new renter assumes occupancy.
• Appliance repair: includes the repair, replacement or installation of major household appliances, such as refrigerators, dishwashers, range ovens, washers and dryers, and air conditioners.
• Grounds keeping: includes mowing grass, pulling weeds, trimming and pruning trees and shrubs, watering lawns and plants, replacing light bulbs along pathways and parking areas, sweeping or raking leaves, and tidying up bark or other ground covering.
• Cleaning/housekeeping: includes maintaining a tidy appearance in shared community locations, such as the leasing office lobby, clubhouses, and fitness or recreational areas.  Also includes cleaning fixtures, floors and other surfaces in vacated units before new renters assume occupancy.
• Customer service: includes professional, prompt and courteous correspondence with renters when scheduling and providing maintenance services, and with contracted vendors that provide additional facility services.
• Time management: includes maintaining an organized scheduling and tracking system, usually on a computer, to effectively complete all maintenance requests in a timely manner and in the order by which they were received or by level of urgency.
• Represent the Company in a professional manner as reflected by personal appearance, attention to detail, jobsite cleanliness, customer service and safety.
• Document and record all work, purchases, deliveries, accidents, and any other related items in a timely, professional manner.
• Respond to emergencies as needed including nights and weekends, being on-call with a cell phone.
• Record all inspections and related maintenance on appropriate forms in an accurate and timely manner.
• Prioritize all work to minimize vacancy loss, prevent property damage, and provide service to residents.
• Inventory Control:  Be knowledgeable of inventory levels of spare parts and supplies and inform the Superintendent of shortages.
• Mechanical systems: Inspect and maintain boilers, pumps & other mechanical systems.
• Other duties and responsibilities as assigned.

Qualifications

• High School Graduate or G.E.D.  
• Ability to read, write and speak English
• Must have 3 years’ experience in general building maintenance

Skills:    

• Must keep a clean well-groomed appearance.
• Proficient and knowledge of carpentry and building maintenance, safe operation of basic hand and power tools, oil burner systems, heating and ventilation systems, electrical systems, appliance maintenance and maintenance, workplace safety and safe lifting and handling procedures, as well as the knowledge of when to contact qualified service personnel.
• Must be knowledgeable and skilled in a variety of trades (see above)
• Must be able   to lift cleaning materials and heavy equipment and be on their feet for long periods of time throughout the day.
• Excellent interpersonal and communications skills are necessary for interacting with building occupants and other staff members. 
• Knowledge of work order software for managing work tickets.

Physical Demands:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. The employee is occasionally required to sit.
• Ability to quickly and easily navigate the property/building as required, meeting the job functions.
• Ability to repeat various motions with the wrists, hands and fingers. Position requires occasional exposure to the outdoor climate and weather conditions. 
• The employee must regularly lift and /or move up to 25 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.
• Ability to detect auditory and visual emergency alarms. The noise level in the work environment is usually low to moderate.
• Specific vision abilities required by this job include close vision, distance vision and color vision.

The Company offers a competitive salary and benefits including medical, dental, vision, life insurance, HSA/FSA, commuter benefits program, short-term disability and 401(K). 

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. 

This document does not create an employment contract, implied or otherwise, other than an "at will" relationship. E/O/E