Lead AI Engineer

Job-ID: 4507Category: Technical DevelopmentLocation: Wakefield, MA, United StatesWorkplace: HybridSchedule: Full timePosted: 2026-10-19Hiring Range: 150,000Corporate Title: VPHiring Range: $100,890 - $150,000The posted salary range reflects Eastern’s expected hiring range. Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information. About the RoleEastern Bank is looking for an AI Engineer to help build and scale enterprise AI capabilities across the bank. In this hands-on role, you’ll develop AI agents and automated workflows, build retrieval and prompt systems, and support the integration of AI tools within embedded business division roles. You’ll thrive at the intersection of technical development and business enablement, turning non-technical use cases into working technical solutions.ResponsibilitiesDesign, build, and maintain AI agents and automated workflows using Claude (Cowork, Code, Platform, etc.) and Microsoft-based tooling (Copilot, SharePoint, Power Platform, Azure AI services)Develop retrieval-augmented generation (RAG) pipelines and prompt systems that are accurate, reliable, and easy to maintainPartner with business units across divisions to understand workflows and pain points, and translate use cases into clear technical specificationsServe as a technical resource and enablement partner for embedded AI roles within business divisionsBuild and refine retrieval systems and prompt architectures that drive agent accuracy and reliabilityPrototype solutions and move them from proof-of-concept to embedded, day-to-day use across the bankHelp develop and document workflows to govern and administer enterprise AI tools such as Claude, including access provisioning and usage policiesSupport responsible AI practices, including data handling and permissions appropriate for a regulated banking environmentQualificationsBachelor’s degree in Computer Science, Data Science, Information Systems, or a related field1-4 years of experience in software engineering, data/ML engineering, or a related technical roleExperience working with LLM-based tools and enterprise cloud and collaboration platformsHands-on experience with LLM-based tools (Claude, OpenAI, Gemini, or similar), including prompt engineering and/or agent frameworksFamiliarity with the Microsoft ecosystem (Azure, Copilot, Power Platform, or M365 admin and development tools)Comfort working with APIs, MCPs, basic data pipelines, and integration patternsKnowledge of AI governance, tool administration, and responsible AI considerationsStrong communication skills, including the ability to sit with a non-technical stakeholder and translate their workflow into a technical planExperience in regulated industries, such as financial services is preferredAbout the company At Eastern Bank, we pride ourselves on supporting our employees by offering tremendous opportunity for individual growth. As an inclusive company, we work to ensure that our valued employees are treated fairly, recognized for their individuality, and encouraged to reach their fullest potential. These values have earned us a reputation as a great place to work and provide a strong reason why you should consider a career with us. We are proud to offer comprehensive compensation plans and a benefits program called Total Rewards that includes medical, dental, vision, life and disability insurance, retirement, vacation and tuition reimbursement. Eastern Bank is an equal opportunity employer. All job applicants will be considered for employment without regard to race, color, religious creed, national origin, sex, sexual orientation, gender identity, genetic information, military service, age, ancestry, or disability. At Eastern Bank, we are dedicated to building a diverse, equitable, inclusive and authentic workplace. If you’re excited about this role but your experience doesn’t fully align with every qualification, we still encourage you to apply! You may be just the right candidate for this position or others across the company. Our Recruitment team is waiting to chat with YOU.