Product Builder

Role Description

You are a Product Builder — a hybrid who combines the strategic rigor of a Product Manager with the craft of a Product Designer, amplified by AI. You don't just design interfaces or write specs: you own problems end-to-end, from discovery to delivery, and you ship solutions that directly impact patient care.

This is a single-scope, end-to-end role for the US market. You are the product owner and the design lead for Resilience's US product surface. You turn the realities of the US healthcare system — EHR-centric workflows, CMS reimbursement mechanics, and payer expectations — into elegant, usable software.

Qualifications

• 5+ years of hybrid experience in Product Management and/or Product Design, with a very strong ownership mindset.
• Expertise in the US healthcare system: you understand the US reimbursement model (CMS) and care billing mechanics.
• Mastery of EHR integrations: you have worked on integrations with Epic, OncoEMR, or Cerner (HL7, FHIR, SMART on FHIR).
• Excellence in Figma: advanced components, auto-layout, variables, and prototyping hold no secrets for you.
• Bilingual English (required): most of your interactions will be with the US team. (Speaking French is a great plus to connect with the rest of the R&D team!)
• AI fluency: you use AI critically to multiply your impact day-to-day.

Requirements

• Run discovery cycles independently with our partner sites in the US.
• Deliver (ship) key features (such as CMS billing management or an EHR integration) from design through deployment.
• Manage the US backlog: prioritize improvements with clinical and commercial teams, and write clear product briefs (problem, metrics, acceptance criteria).
• Design end-to-end experiences: from macro-architecture to micro-interactions in Figma, while contributing to our Design System.
• Adapt the product to the US: design workflows specific to the American system (EHRs, Epic/OncoEMR integrations, and billing rules such as RPM/CCM).
• Lead discovery: conduct interviews with US patients, navigators, and physicians to shape the roadmap.
• Collaborate with developers: ensure implementation quality (pixel checks, testing) and sprint smoothness.
• Be an “AI-augmented builder”: use Claude and other AI tools daily to accelerate research, generate design variations, or automate documentation.

Benefits

• Impact first: our mission — “Mission is the boss” — means every decision is made in the best interest of patients and caregivers.
• A founding role: you will be the very first Product voice dedicated to the US market. This is not a maintenance role — it’s pure creation.
• A culture of innovation: AI isn’t a gadget for us, it’s a way of working.

Recruitment Process

• Screening (15 min): chat with our Talent team to align expectations.
• Team fit (30 min): meet members of your US teams.
• Manager fit (45 min): to dive deeper into your background and product vision.
• Case study (1h): presentation of a practical case combining Design, Strategy, and understanding of the US system.
• Culture fit (40 min): validate fit with our culture and remote work.
• Strategic fit (30 min): validate fit with our strategic vision.