Account Director

Account Director

K2D Strategies is a growing fundraising agency that holistically approaches direct response through a channel-agnostic lens. The Account Director is responsible for developing the strategy and overseeing the execution and implementation of all client fundraising programs. This position is responsible for managing a team to service clients, overseeing client relationships, and coordinating external partners in support of strong fundraising and engagement as well as budget management.

Our company culture is focused on collaboration, empathy, curiosity, and trust, and our clients are changing the world in Washington, DC, and across the country through political discourse, social action, culture shift, and so much more.

At K2D, we respect and celebrate our differences and know that employees with varied life experiences, backgrounds and skills make us a stronger company and a great place to work. We aren't shy about saying our team is the best in the business, and we wonder if you might be the perfect new teammate!

Primary Responsibilities

• Develop fundraising and engagement strategy and a plan for executing integrated strategies as appropriate
• Build and manage client relationships through regular meetings, calls, and ongoing communications
• Lead and participate in live meetings, including QBRs; create meeting material with the assistance of account teams
• Work with clients to determine organizational objectives and create strategies to reach goals
• Develop clients' annual communication calendars and budgets
• Possess in-depth knowledge of client's internal processes and resources and generate ideas to enhance overall performance
• Provide in-depth analysis of campaign and segment performance and KPI data, developing data-driven strategies to address program challenges and build on successes
• Build trusting, respectful and collaborative relationships with clients and colleagues ensuring collaboration among the wider team (including outside resources) and fostering positive team work.
• Ensure fundraising and engagement best practices are kept top-of-mind
• Provide risk assessment and management on all aspects of the client relationship
• Manage a matrixed team of technical and client service staff to ensure all deliverables are on time and meet quality standards
• Develop professional goals and development plan for individual team members, work with individuals to help them meet goals through regular meetings and ongoing feedback
• Identify and use work experiences as opportunities to train and develop teammates
• Balance strategic and tactical plans with client business goals and scope/contract deliverables
• Manage client scope, including key deliverables, and ad hoc billing (creative, etc.), within contracted retainer

Additional Responsibilities

• Participates in webinars and attends conferences/workshops to expand skills
• Support ad hoc agency initiatives like case studies, building out internal docs/processes, internal staff education/information sharing
• Provide new business development support through proposal input, estimating scope of work, and participating in presentations
• Participate in hiring process for new employees including interviews and assessments
• Participates in monthly management meetings
• Other duties as assigned