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Health Services QA Analyst Quality & Process Improvement

Building Service 32BJ Benefit Funds

Building Services 32BJ Benefit Funds is seeking a Quality Assurance (QA) Analyst for Health Services to assess member calls and PA notes in Dynamics and related systems. This full-time NY-based role reports to Health Services Quality Assurance and focuses on monitoring, scoring, and reporting on quality audits. The role requires 3+ years in healthcare/call center operations, strong communication, and the ability to identify trends, provide training input, and support process improvements across #J-18808-Ljbffr Building Service 32BJ Benefit Funds

Vacancy posted 3 days ago
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