Deputy Chief Information Officer

Summary The position is located within the Office of the Chief Information Officer (OCIO), an office whose mission is responsible for all NOAA IT resources, supporting the broader strategic goals of the Department and NOAA. In this role, the incumbent is responsible for managing the day-to-day operations of NOAA's IT program. The position operates within a structured leadership framework and reports directly to the Chief Information Officer/Director for High Performance Computing and Communications. Responsibilities The Deputy Chief Information Officer (DCIO) will provide leadership and direction for the following functions: 1. Responsible for ensuring the efficient and effective provision of core services and support to internal teams and external stakeholders, focusing on operational excellence and customer satisfaction in the IT community. The incumbent oversees NOAA's Unified Messaging Services, Identity and Access Management, Application Hosting and Development, IT Service Help Desk, Critical Infrastructure and Management Services, Cloud and Web Operations, and NOAA's Open Data Dissemination and Enterprise Infrastructure Solutions. 2. The incumbent oversees the OCIO division that manages the development and review of policies, plans, and procedures for management and use of IT resources, including all computing, telecommunications, and associated resources. The Office administers NOAA's multi-year strategic information resources planning process, including developing and administering NOAA's Strategic IT Plan and Operational Plan. The OCIO manages the capital planning and investment control process within NOAA and coordinates the selection, control, and evaluation reviews of IT initiatives and other proposals, as well as manages the agenda, minutes, and action items of the NOAA CIO Council. The Office oversees and coordinates activities regarding the E-Government Act, Paperwork Reduction Act, Federal Information Quality Act, the Freedom of Information Act, and the accessibility provisions of the Rehabilitation Act. 3. The incumbent oversees the OCIO division that is responsible for the development of NOAA-wide contractual arrangements that support the acquisition of widely used computer and networking hardware, software, and services. The incumbent ensures the division achieves economies-of-scale, consistent standards, and comprehensive IT services to deliver a secure, reliable, and technically robust operating environment that supports NOAA's mission. Provides Federal Information Technology Acquisition Reform Act (FITARA) oversight and compliance, as required for the agency CIO, while also managing IT enterprise services contracts and supporting various IT acquisitions across NOAA. 4. The incumbent sets the standard for successful execution of enterprise IT projects throughout NOAA, with oversight over a framework for improving project management practices by consistent application of proven methodologies, in-depth process knowledge, monitoring methods, and capturing and sharing of lessons learned. With the incumbent's input, the OCIO establishes guidelines, processes, and procedures for individual project managers in Line and Staff Offices to properly baseline, plan, and control projects through the use of appropriate tools and templates. The incumbent oversees efforts to coordinate a program of continuous process improvement in project execution through the use of project tracking, periodic management reviews, and detailed project audits. 5. Ensures NOAA IT systems are secure and can operate to complete mission needs. Manages continuous enterprise monitoring, situational awareness, and incident response to ensure the integrity, confidentiality, and availability of NOAA data. Maintains security of IT systems through the assessment and authorization (A&A) process. 6. The incumbent oversees the OCIO's efforts on NOAA's IT project portfolio. These projects have DOC and NOAA-wide scope and may be executed either directly within the OCIO or by project teams within one or more Line offices and DOC. Examples of such projects would include enterprise-wide networking, large-scale goods and services contracts, and projects to apply IT standardization across all of NOAA. 7. The incumbent will assist the CIO/HPCC Director in managing the implementation of these programs through subordinate Office Directors. He or she will review and evaluate the adequacy and effectiveness of these programs, recommending change or improvement initiatives to supervisors as appropriate. The incumbent is responsible for the reliability, timeliness, pertinence, and customer satisfaction of all work performed by these Offices. The incumbent, in conjunction with the CIO/HPCC Director, initiates action to correct deficiencies, change emphasis, or alter the scope of programs. 8. The incumbent advises the CIO/HPCC Director on methods and processes that improve the operational efficiency of NOAA's IT program. He or she is responsible for the development and operation of a diversified technology network that demands the innovative utilization of interconnected computer networks, sophisticated peripheral equipment, and advanced computer software. 9. The incumbent is responsible for the development of comprehensive plans regarding acquisitions and modifications of the NOAA IT infrastructure that are necessary for the support of operations and professional collaboration. Requirements Conditions of Employment Conditions of Employment Must be a U.S. Citizen or National. Senior Executive Service employees are subject to a one year probationary period (unless already completed). Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency. If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so. May be subject to pre-employment and random drug tests. File a Public Financial Disclosure Report OGE-278e within 30 days of appointment and annually from then on. You may be required to obtain and maintain an interim and/or final security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal. This position requires a Top Secret clearance with access to Sensitive Compartmented Information. There are three key documents that contain important information about your rights and obligations. Please read and retain these documents: Noncriminal Justice Applicant's Privacy Rights, for those who undergo an FBI fingerprint-based criminal history record check for personnel vetting, which includes Rap Back, FD-258 Privacy Act Statement - FBI (this is the same statement used when your fingerprints are submitted as part of your background investigation), and SEAD-3-Reporting-U.pdf (dni.gov), (applicable to those who hold a sensitive position or have eligibility for access to classified information) Qualifications Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Candidates will not be hired based on their race, sex, color, religion, or national origin. To meet the minimum qualification requirements for this position, you must show that you possess the Executive Core Qualifications (ECQ) and Professional/Technical Qualifications (PTQs) related to this position within your resume - NOT TO EXCEED 2 PAGES. Resumes over the 2 page limit will not be reviewed and will be disqualified. Your resume should be 2 pages or fewer and not include images or graphics. Your resume should include examples of experience, education, and accomplishments applicable to the qualification(s). If your resume does not reflect demonstrated evidence of these qualifications, you may not receive consideration for the position. There is NO requirement to prepare a narrative statement specifically addressing the Executive Core Qualifications (ECQs) or the Professional/Technical Qualifications (PTQs). PROFESSIONAL/TECHNICAL QUALIFICATIONS (PTQs): Your resume should demonstrate accomplishments that would satisfy the technical qualifications. PTQ 1: Demonstrated knowledge and experience in program management and development of long-range IT plans, including defining budgetary needs, determining alternative strategies, performing cost/benefit studies, managing and overseeing project risk and cost-effective performance, and addressing implementation and integration strategies related to information technology systems. PTQ 2: Demonstrated knowledge and experience implementing and managing effective cyber security risk management in accordance with federal or equivalent nonfederal standards, while developing and leading engineering solutions that ensure the modern, reliable, and secure operation of customer-focused enterprise services, including the reengineering of services for end users and infrastructure customers. EXECUTIVE CORE QUALIFICATIONS (ECQs): In addition to the Professional/Technical Qualification Requirements listed above, all new entrants into the Senior Executive Service (SES) under a career appointment will be assessed for executive competency against the following five mandatory ECQs. If your 2-page resume does not reflect demonstrated evidence of the ECQs and PTQs, you may not receive further consideration for the position. There are five ECQs: ECQ 1: Commitment to the Rule of Law and the Principles of the American Founding - This core qualification requires a demonstrated knowledge of the American system of government, commitment to uphold the Constitution and the rule of law, and commitment to serve the American people. ECQ 2: Driving Efficiency - This core qualification involves the demonstrated ability to strategically and efficiently manage resources, budget effectively, cut wasteful spending, and pursue efficiency through process and technological upgrades. ECQ 3: Merit and Competence - This core qualification involves the demonstrated knowledge, ability and technical competence to effectively and reliably produce work that is of exceptional quality. ECQ 4: Leading People - This core qualification involves the demonstrated ability to lead and inspire a group toward meeting the organization's vision, mission, and goals, and to drive a high-performance, high-accountability culture. This includes, when necessary, the ability to lead people through change and to hold individuals accountable. ECQ 5: Achieving Results - This core qualification involves the demonstrated ability to achieve both individual and organizational results, and to align results to stated goals from superiors. Note: Applicants who are current or former members of the SES, have SES reinstatement eligibility, or have been certified through successful participation in an OPM-approved SES Candidate Development Program (SESCDP) should submit supporting documentation (e.g., SF-50 or OPM Qualifications Review Board (QRB) certification) reflecting their eligibility for noncompetitive appointment to the SES. Education This position does not have a positive education requirement. Additional Information Veterans' Preference: Veterans' preference is not applicable to the SES. Mobility: Organizational and geographical mobility is essential in developing and managing SES leaders. Individuals selected for SES positions may be subject to reassignment across geographical, organizational, and functional lines and may be required to sign a Reassignment Rights and Obligation Agreement. Equal Employment Opportunity (EEO) Policy Statement: Employment Information Resources - Resource Center: Males born after 12-31-1959 must be registered or exempt from Selective Service (see If you are unable to apply online or need to fax a document you do not have in electronic form, please contact View email address on click.appcast.io. OPM must authorize any employment offers made to current or former (within the last 5 years) political Schedule A, Schedule C, or Non-career SES employees in the executive branch. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, or Noncareer SES employee in the executive branch, you must disclose that to the Human Resources Office.