ADMINISTRATIVE ASSISTANT (FULL TIME)

*Internal Employee Referral Bonus Available

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About Parks Coffee:

Parks Coffee is a privately owned office coffee service company, providing drinks, snacks and break room supplies to more than 15,000 businesses across 12 branches, with humble origins in the family garage. Back in 1986 Randy Parks had a vision of bringing gourmet coffee and professional equipment to the office dwelling masses. In the early days, Randy worked as sales and route deliveryman, while his wife Debbie handled the paperwork and ran a home daycare service. Now, over thirty years later, you will see them both in the office, still honing the dream that has created a multi-million-dollar business, with locations throughout Texas, Oklahoma, Arizona, and southern California. Parks Coffee is an equal opportunity employer.

Job Summary

Job Summary

We are looking for a confident administrative associate with good communication and interpersonal skills that can assist customers with scheduling appointments, account management, billing/invoicing, and providing customers with detailed product information and services.

• Setting service appointments and schedules with customers
• Handling inbound and outbound phone calls and emails
• Corresponding with other departments via internal email
• Transferring/forwarding calls/emails to appropriate departments
• Billing management and invoicing discussions
• Forwarding invoice disputes to Supervisors/Managers
• Creating new accounts and modifying/updating account details
• Navigating within private operating system (Prism and Servquest)
• Performs other duties as assigned.

Qualifications:

• Excellent customer service and phone etiquette
• Computer literacy
• Prior Outlook, Word, Excel experience

Associates at Parks Coffee are offered many fantastic benefits.

Both full-time and part-time positions offer the following benefits to associates:

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

In addition, full-time positions also offer the following benefits to associates:

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

About Compass Group: Achieving leadership in the foodservice industry

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Certain positions may require Florida Level 2 background screening. Details:

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