Manager, Accounts Receivable

Manager, Accounts Receivable | Corporate Shared Team Services | Lead the Function. Own the Outcome.

DuraServ generates revenue across nine regions through thousands of contracts, service agreements, and customer accounts. The gap between what's earned and what's collected that's where revenue leakage lives. It's also where the Manager of Accounts Receivable lives, every single day.

This role owns the end-to-end contract management process within AR ensuring invoices reflect contract terms, driving collections performance, resolving customer disputes, coordinating across sales, finance, and legal, and leading a team of AR professionals to execute at the highest level. You're not doing the work instead of the team. You're building the team that does the work right.

If you've been an AR professional who's ready to lead the function and you have the credibility to do it confidently this is your seat.

What You'll Own

Contract Management & Revenue Protection

• Manage the end-to-end contract management process within AR verifying invoices are generated correctly and reflect the precise terms of each customer contract
• Identify and mitigate risks associated with contract non-compliance or billing disputes before they become revenue leakage you find the gaps before finance does
• Collaborate with sales, finance, legal, and revenue recognition teams to ensure timely invoicing, contract compliance, and adherence to relevant accounting standards and regulations
• Serve as the primary point of contact for customers on contract-related inquiries, billing issues, and disputes investigating discrepancies proactively and resolving them decisively

Collections Performance

• Coordinate with the collections team to monitor cash receipts, reconcile payments to contract invoices, and drive timely collection per contractual terms
• Monitor AR aging and collection trends you know where the risk is before it's flagged, and you act on it
• Ensure accurate revenue recognition across all accounts your team's work directly impacts the financial integrity of the business

Team Leadership & Process Improvement

• Lead, develop, and hold accountable a team of AR professionals conducting performance reviews, setting clear goals, and building a culture where precision and urgency are the standard
• Analyze current AR and contract management processes to identify inefficiencies, recommend improvement strategies, and implement changes that make the function faster and more accurate
• Foster a collaborative, high-performance team environment where every team member understands how their work connects to the organization's financial health

Who You Are

You lead with credibility earned through years of doing the work yourself, and demonstrated every day through the standard you hold your team to.

• A confident AR leader you know the function deeply, you make decisions with conviction, and you represent the department to senior leadership without hesitation
• Contract-fluent you can read a contract, identify billing implications, catch a discrepancy, and communicate the impact to a customer or legal team in the same conversation
• A developer of people your team performs at a higher level because of your coaching, your standards, and your investment in their growth
• A cross-functional operator you navigate relationships with sales, finance, legal, and operations without losing your footing or your position
• Process-improvement minded you don't accept "this is how we've always done it" as a reason; you find the inefficiency and fix it
• Analytically strong you monitor aging, cash receipts, and compliance trends with the same discipline you expect from your team
• Steady under pressure when a dispute escalates or a key account pushes back, you respond with data and professionalism, not reaction

What We're Looking For

Required

• 5+ years of experience in accounting or finance, with demonstrated AR and contract management expertise
• 3+ years of supervisory or management experience you have led people, held them accountable, and developed them professionally
• Proven ability to manage complex AR portfolios including contract billing, dispute resolution, and revenue reconciliation
• Advanced proficiency with Microsoft Office 365, particularly Excel for reporting, analysis, and financial modeling

Preferred

• High School diploma or equivalent required; associate or bachelor's degree in Accounting, Finance, or a related field strongly preferred
• Experience working cross-functionally with sales, finance, and legal teams in a multi-location or multi-region environment
• Familiarity with ERP or accounting systems used in contract-based billing and revenue recognition

What's in It for You

• Competitive compensation commensurate with experience and leadership scope
• Full benefits package: medical, dental, vision, and 401K with company match
• Company-provided life insurance, short-term and long-term disability
• A team to lead and a function to shape with the authority to build the processes and culture that define the department
• Cross-functional visibility to finance, legal, and sales leadership your work and your decisions are seen at the highest levels
• Stable, office-based environment with no travel requirement
• A growing national organization where strong financial leadership is recognized and rewarded

A Direct Note to the Right Candidate.

If you've been the most capable person in your AR team and you've been waiting for the role that matches what you actually bring this is it.

If you've led an AR or finance team and you want to do it somewhere your judgment is trusted, your standards are respected, and the work you do protects real revenue across a real national business this is that place.

Lead with confidence. That's not just the expectation here it's the culture.

APPLY NOW AR Leaders Wanted.

Hit Apply. Tell us what team you've led, what revenue you've protected, and what process you've improved.

About DuraServ

DuraServ is a national leader in commercial dock and door solutions, operating across the U.S. and Canada since 2001. Our Corporate Shared Team Services function is the financial backbone of nine regions and we hire leaders who understand what it means to protect the revenue that keeps the business moving.

DuraServ is an Equal Opportunity Employer.