Restaurant Assistant Manager

Job Description

Job Description

ROLE AND RESPONSIBILITIES

Position Summary:

 

An MCA Assistant Manager is responsible for assisting the Manager in all day-to-day restaurant operations. This may include BOH and FOH hiring, supervisor/employee development and training, performance documentation, adequate staffing, adherence to all MCA policies and procedures, food quality and presentation, sanitation, safety and responsibility for tracking revenues and cash accounts. Responsible for ensuring the highest level of customer service throughout the operation. Being a role model/leader with the ability to solve problems, make informed decisions and manage the workforce and time wisely to achieve maximum results.

 

Specialty areas of focus may be designated to an MCA Assistant Manager such as Bar, Market, Commissary, or another unique area of focus as dictated by the Brand, General Manager or Director of Operations. Focus areas include duties such as daily/weekly inventory counts, ordering, and scheduling responsibility.

Responsibilities:

 

Adhere to all MCA/Brand operating procedures and ensure that they are adhered to by all shift supervisors and employees.

 

Attend and contribute to management meetings as required.

 

Schedule and Lead Pre-shift/Post-shift meetings on a regular basis and post communications to staff.

 

Ensure that all supervisor/employee duties and assignments are performed and completed in a timely manner.

 

Record deliveries; receive and reconcile inventories with purchase orders.

 

Work to ensure all food/beverages/bakery are in stock, the correct items are displayed on all counters and inside display coolers; and all perishable items are stored at the correct temperatures prior to serving.

 

Complete daily reporting to accurately reflect any MCA/Brand procedures & documentation.

 

Suggest and implement strategies that can lead to increased revenue.

 

Ensure all cash payments are received, recorded and a receipt is provided to the customer.

 

Ensure that an end of night report is completed to ensure correct recording of all transactions.

 

Ensure that all cash items are balanced and accounted for daily.

 

Ensure cash handling of register, deposits and safe.

 

Ensure the restaurant, market, and bar are always kept to a high level of cleanliness.

 

Ensure that all waste, transfers to other locations, promotional stock, breakages, and spillages are documented.

Company Description

Master ConcessionAir, LLC began in 1994 as an ACDBE Food & Beverage JV partner in Miami International Airport. Immediately its co-founders realized the formula for success was not only to operate its own locations, but also to exceed the travelers’ expectations, and so their mission statement was born, “Serving the World, One Guest at a Time”.

Throughout the past 32 years, our seasoned executive management team acquired an extensive understanding of the airport industry trends, expectations, as well the current and future evolution of the travel experience. The team has over 200 years of combined experience in North America and abroad, both as founding owner-operators, specialty retailers, and developers of all types of food and beverage services in the restaurant industry, including celebrity chefs, franchised and proprietary restaurant brands, Quick Service Restaurants (“QSR”), Fast Casual, Polished Casual Dining, Full-Service Bars, and Fine Dining.

We define the airport as an extension of the traveler’

Company Description

Master ConcessionAir, LLC began in 1994 as an ACDBE Food & Beverage JV partner in Miami International Airport. Immediately its co-founders realized the formula for success was not only to operate its own locations, but also to exceed the travelers’ expectations, and so their mission statement was born, “Serving the World, One Guest at a Time”. \r\n\r\nThroughout the past 32 years, our seasoned executive management team acquired an extensive understanding of the airport industry trends, expectations, as well the current and future evolution of the travel experience. The team has over 200 years of combined experience in North America and abroad, both as founding owner-operators, specialty retailers, and developers of all types of food and beverage services in the restaurant industry, including celebrity chefs, franchised and proprietary restaurant brands, Quick Service Restaurants (“QSR”), Fast Casual, Polished Casual Dining, Full-Service Bars, and Fine Dining. \r\n\r\nWe define the airport as an extension of the traveler’