Area Manager

Company Description

Work with Us. Change the World.

At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's most complex challenges and build legacies for future generations.

There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.

Job Description

AECOM is actively seeking a creative, highly talented Area Manager with a focus on Environmental Site Assessment and Remediation . Area Managers are responsible for overseeing the performance of a group of major programs and/or projects to assure the achievement of internal and client-facing Key Performance Indicators (KPIs). The location of this position is open to AECOM offices within Ohio, Kentucky, Indiana, Illinois, and Missouri. The successful candidate will be expected to also be involved in and execute billable work.

The responsibilities of this position include, but are not limited to:

Operations:

• Acts as a point of escalation for project issues and makes recommendations to improve performance. This may include addressing project resourcing gaps, supporting technical issues, resolving invoice and cash collection challenges, addressing subconsultant and vendor concerns, etc.
• In support of business leadership, drives monthly, quarterly, and annual performance related to financial forecasting (Pro Forma, Path to Plan, Annual Plan)
• Works alongside business leadership to drive strong working capital performance within the department by actively monitoring cash flow (Unbilled, Billed AR, and DSO)
• Drives consistent project management practices and procedures in alignment with AECOM Project Delivery System (PDS) and Quality Management System (QMS) requirements
• Ensures accuracy of department Workload Planning Tool status
• Maintains departmental compliance with West Region Environment Pricing guidance and Delegation of Authority (DOA) risk approval framework
• Supports maintaining the accuracy of the department's Salesforce pipeline data and associated Detailed Forecast data and output reports.

Project Delivery:

• Drive program performance to meet and/or exceed client satisfaction and KPIs.
• Understands and drives business performance and the attainment and exceedance of internal KPIs.
• Interacts with business leadership on governance & risk issues to ensure risk management triggers are identified and addressed proactively.
• Develops and formulates solutions to client problems/issues.
• Participates in project reviews of major program/project dashboards/deep dives to identify issues and improve performance.
• Works to drive faster adoption of digital tools.
• Actively integrates international Enterprise Capabilities into project delivery to meet business targets and works with business leadership to manage transitions.
• Continually develops ideas for program and process improvement.
• Is directly engaged and manages high-quality client projects.

People:

• Actively shares people management responsibilities for approximately 125 department staff overall.
• Builds, maintains, and facilitates trusting relationships with key contacts across the depth and breadth of a diverse, multi-sector client portfolio.
• Serves as a focal point for major issue resolution and provides rapid follow-up to address concerns.
• Participates in feedback for Project Managers to assure client satisfaction and long-term growth.
• Develops and implements succession plans for the team and advises on the recruiting of key people to serve client needs.
• Assures project delivery employees are trained and mentored with a long-term goal of training new project managers.
• Coaches project managers and team members on understanding business performance and internal KPIs; implements processes with Project Managers.
• Evaluates individual performance of project managers within the department.

Business Development:

• Works collaboratively with Client Account Manager(s), Practice Area Leaders, and Business Line Leadership to grow profitable backlog and ensure financial success of their respective client program.
• Develop budgets that allow for business development portfolio management, tracking & optimizing wins and bookings, and project oversight.
• Leads capture strategies for key pursuits and major projects within the department, ensure those strategies yield high capture rates, and grows the business and relevant technical capabilities.

Qualifications

Minimum Qualifications:

• Bachelor's degree and 8+ years of relevant experience or demonstrated equivalency of experience and/or education.
• This position may be subject to a pre-employment Motor Vehicle Record Screening and Background check.
• Candidate must be a US citizen or permanent resident. Sponsorship will not be available at this time or in the future.

Preferred Qualifications:

• 15+ years related experience including 8+ years operations management, Profit & Loss, and staff management.
• Strong knowledge and track record in the environmental/remediation business inclusive of risk-based strategic asset management and advocacy in multiple state jurisdictions working for an Environmental Consultant.
• Experienced people manager and team builder.
• Exceptional communication skills, both written and verbal, with the ability to clearly articulate messages to a variety of audiences.
• Excellent active listening skills.
• Ability to influence others and move toward a common vision or goal.
• Flexible and adaptable; able to work in ambiguous situations.
• Resilient and tenacious with a propensity to persevere.
• Must be a team player and able to work collaboratively with and through others.
• Acute business acumen and understanding of organizational issues and challenges.

Additional Information

At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.

About AECOM


AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.


AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients' complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.


What makes AECOM a great place to work


You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you'll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you've always envisioned. Here, you'll find a welcoming workplace built on respect, collaboration and community-where you have the freedom to grow in a world of opportunity.


As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.