Customer Care Specialist

Receptionist ORSINI - LOS ANGELES, CA 90012 Salary Range $19.00 - $21.00 Hourly Position Type Full Time As a Front Desk Receptionist, you will act as a liaison between potential residents and our team by attending to their inquiries. Primary Job Functions - include, but are not limited to: Responsible for answering phones and greeting prospects and/or residents Addressing questions future residents, both in person and over the telephone Ensure areas are clean on a daily basis Provide a wide range of administrative and support services to the office staff and the Community Manager. Regular and physical attendance is required Qualifications 1-2 years of experience in a first-class customer service environment. Property Management experience a plus Experience with Yardi a plus but not required Great with people - warm, friendly and helpful in person and on the phone Be extremely organized and have the ability to multi-task. Excellent oral and written skills required Ability to work weekend hours necessary High school diploma or GED required Bilingual a plus Core Competencies and Professional Requirements: Desire to deliver an exceptional resident and colleague experience in a fast-paced, high-energy environment. Personable, positive, team-oriented mindset. Ability to multitask, work independently, manage competing requests and priorities. High school diploma or equivalent experience. 1-3 years' experience in customer relations within Property Management or similar industry and or 2-3 years combination of customer relations in retail, hospitality property management preferred. Knowledge of Fair Housing preferred. General computer skills required. Physical Requirements: Regular and physical attendance is required. Frequently move/traverse, ascend/descend stairs in/around apartment homes and community. Constantly positions self to bend, stoop, reach, lift. Occasionally lift/move/carry up to 25lbs with/without assistance. Frequently lift/move/carry 5lbs. Constantly communicate, converse and exchange information with coworkers, vendors, residents and visitors Ability to remain in a stationary position for extended periods of time. Constantly operates computer, 10-key and other office productivity machinery. Constantly works in low to moderate noise levels. Constantly works in outdoor weather conditions. Cognitive or Mental Requirements: Reading; Writing Ability to communicate clearly Ability to deal with complex issues; and Attention to detail. Eligibility Requirements: Must have unrestricted work authorization to work in the United States; and Must be willing to submit to a background investigation. Salary Range: $19.00-$21.00 per hour, D.O.E. Eligible For: Overtime, Commissions, Bonuses, and Wardrobe Allowance. Benefits: Fully paid medical insurance available to employees along with dental, vision. Other benefits include: flexible spending account, Life/AD&D insurance, pet insurance, Employee Assistance Program, TicketsAtWork. There is also free onsite parking.