Tolling Maintenance Technician (Technician IV) - Denver

About the Position The Tolling Maintenance Technician (Technician IV) supports the Colorado Department of Transportation (CDOT) Tolling Maintenance Supervisor in overseeing toll road maintenance, repair, and escalation for the Express Lanes network. The role primarily involves managing vendor contracts, monitoring tolling systems, performing equipment inspections, ensuring timely repairs, and coordinating with CDOT maintenance, IT, and communication teams. Responsibilities Assist the supervisor with oversight of toll road maintenance, repair, escalation, and reporting. Monitor ETC RiteOSS™ and Tolling Access Portal (TAP) systems for equipment/device status. Conduct day‑to‑day monitoring of tolling systems; accompany contractor teams to investigate equipment damage and ensure repairs meet specs and SOPs. Ensure contractors complete maintenance and repairs within contract timeframes. Coordinate vendor installation of new equipment and oversee installation quality. Facilitate road closures with CDOT Maintenance when necessary for installations. Manage emergency repair contracts and verify contractor documentation. Track maintenance ticketing, providing guidance for timely closure. Coordinate with CDOT Intelligent Transportation Systems & Network Services (ITS) during fiber or network issues, and with CDOT Roadway Technical Services (RTS) for toll rate dynamic pricing sign outages. Provide training to contractors on SOPs and equipment usage. Perform physical inventory audits of spare parts and transponder inventory. Generate reports on maintenance performance, trends, and KPIs. Document device or software failures, test new toll rates and algorithms, and attend go‑live meetings. Assist with system testing and provide guidance on testing best practices. Other duties as assigned. Minimum Qualifications At least four (4) years of experience installing, repairing, or maintaining electronic, traffic, tolling, or IT/computer equipment such as VMS boards, antennas, lane controllers, loops, RTMS, toll rate dynamic pricing signs, or surveillance cameras. Alternatively, a combination of education and experience equal to at least four (4) years, with education from an accredited college or university in transportation, IT, electrical, mechanical engineering, or a related field. Preferred Qualifications Demonstrated success in the responsibilities listed above. Strong work ethics, integrity, and leadership skills. Experience with TAP software, ETC RiteSuite, CCTV, and related traffic operations platforms. Proficiency in managing multiple projects and priorities. Excellent communication, analytical, and problem‑solving abilities. Comfortable working with hand tools, data‑driven decision making, and use of Microsoft Office. Ability to work under pressure and adapt to changing conditions. Benefits CDOT offers competitive medical, dental, and vision insurance; life and disability coverage; flexible spending and health savings accounts; PERA retirement, optional 401(k) plans; paid time off (annual, sick, holiday); tuition reimbursement; professional development; Employee Assistance Program (CSEAP); credit union membership; employee discounts; and eligibility for Public Service Loan Forgiveness. EEO Statement The State of Colorado strives to create a Colorado for All by building and maintaining workplaces that value and respect all Coloradans. Employment is based on merit and fitness, and is non‑discriminatory in race, color, religion, gender, age, national origin, disability, sexual orientation, or any other protected status. #J-18808-Ljbffr Department of Transportation