WAREHOUSE SUPERVISOR GLASGOW

Warehouse Supervisor

This position will supervise and monitor all operations, functions, and employees working in the warehouse department. This will be done in a professional manner, paying special attention to production, employee issues, quality, communication, safety, and concerns the overall efficiency of our plant.

Duties and responsibilities including, but not limited to, the following:

Receiving:

1. Coordinate the receiving of any ingredients, supplies, and/or materials that come to the warehouse. Loading and unloading docks
2. Properly notify department heads and/or other inventory control personnel when they have deliveries
3. Investigate all "No Show" orders
4. Monitor truck inspections
5. Coordinate documentation of receiving materials and maintaining proper and timely paper channels

Shipping:

1. Coordinate the filling of all orders, the staging of product, and communicating with dispatch
2. Work with corporate office marketing department on current and delayed ordering of product
3. Coordinate the counting of physical inventories
4. Assist with arranging trucking for the return of product
5. Control and monitor proper and timely paper trail for all invoices/shipments
6. Monitor warehouse staging areas
7. Monitor proper pallet exchange program, ordering in pallets and shipping out pallets when needed

Other Responsibilities:

1. Communicate with the QA Manager, Warehouse Manager and General Manager on the release of product
2. In charge of aseptic, cheese, and powder shipping and receiving warehouses and loading personnel
3. Monitor pallet exchange program, as well as daily supervision of pallet inspection/classification
4. Supervise and coordinate the receiving and sending of all UPS or Federal Express packages
5. Supervise and coordinate warehouse sanitation and housekeeping
6. Responsible for the upkeep of the driveway and the grounds around the plant

Confidential and Proprietary

Production/Service:

• Responsible for all duties and responsibilities of all warehouse direct reports
• Train, retain, develop, and monitor all employees that work in the warehouse department
• Responsible for providing training/cross training of employees
• Responsible for the warehouse department payroll, vacation requests
• Complete weekly schedules understanding efficient/effective use of man-hours to control overtime
• Hold people accountable for doing their jobs
• Responsible for scheduling and maintaining an accurate and efficient inventory system
• Maintain an accurate inventory of finished goods
• Work with other departments in ordering, receiving, and monitoring the usage of materials, ingredients, chemicals, and supplies
• Call in and follow up on the prompt issuance and completion of work orders
• Work with maintenance on a preventative maintenance program
• Help to minimize downtime
• Troubleshoot to improve overall efficiency
• Be on call and come into the plant as needed, which may include any time outside of the normal shift and weekends
• Other duties as assigned

Quality:

• Maintain customer satisfaction at all levels
• Maintain a good working relationship with suppliers, employees, and customers
• Maintain a high level of appearance and pride within the department
• Play an active role to inspect, review, and follow up on all plant and department audits
• Responsible for identifying and addressing any food safety hazards and quality threats
• If a food safety hazard or quality threat is identified, the employee is to notify their supervisor, a member of Quality, or a member of the Leadership Team. Employees are empowered to immediately address a food safety hazard or quality threat if they have the ability
• Responsible for attending all required safety and food safety training

Supervisory and Employee Relations:

• Emphasize, train, and comply with all Good Manufacturing Practices (GMP's)
• Directly supervise warehouse personnel and provide day-to-day leadership, coaching, and direction to ensure safe, efficient, and productive operations
• Promote a positive and respectful work environment that promotes employee engagement, teamwork, accountability and continuous improvement
• Enforce and train the warehouse department on all company and department policies and procedures, including attendance, safety, and discipline
• Promptly report occurrences observed or addressed during this shift to the proper manager and/or plant manager
• Continually monitor progress, performance, and capabilities of staff with consistent and realistic expectations
• Observe morale and understand its impact on other departments
• Understand EEOC employment practices and limit turnover by retaining qualified employees
• Supervise and coach direct reports
• Identify key employees and develop them for the future promotion
• Provide accurate and detailed documentation on all employee and safety related issues

Communication:

• Work professionally and effectively cross departmentally, recognize and respect all levels of management
• Communicate and address all employee concerns promptly, consulting with human resources when needed
• Communicate daily with other supervisors and employees on plant issues
• Communicate with employees on a regular basis to explain changes/modifications and generally on how we run our business, listening to their concerns, and communicating their ideas to management
• Uphold a high level of confidentiality
• Possess good listening and presentation skills
• Accept criticism professionally, consult before reacting, and move on after resolution
• Provide timely and accurate information as requested at all levels of the organization
• Follow up on progress of any open issues
• Maintain positive relationships with other departments

Ability to Collaborate with People:

• Must be punctual, prepared, and respectful of others
• Must work well with others, understanding personality differences
• Must hold people accountable
• Must internally work well with all departments
• Set realistic time frames on projects and follow them through
• Be a self-starter
• Must be willing to accept company and department changes by adapting to new procedures and ultimate solutions for a continuous improvement of operations

Safety:

• Be an active participant in loss control and food safety
• Actively participate in the HAZMAT team and training, at a minimum for the operations level
• Promote safety, support, help solve, and understand all company safety policies and practices
• On a daily basis monitor plant conditions to create and maintain a "safe working environment"
• Conscientiously look for solutions and root causes to first reports of injury and near misses
• Make recommendations for possible engineering controls or any other way to prevent future incidents

Enforce all safety policies fairly and consistently; investigate fact not fault

Update, monitor, and keep current all LOTO, confined space, forklift, and other safety programs

Oversee for proper completion of all work comp reports that occur during this shift, investigate, and be the person in charge of taking the employee to the hospital, if needed

Be able to prioritize and timely process work orders as they relate to safety concerns

Qualifications, Education, and Work Experience:

Certificates and/or Licenses Required. The warehouse supervisor must understand (GMP) good manufacturing practices, (HACCP) hazard analysis critical control points, must collaborate well with individuals, must be a team player at all levels of the organization, and must be willing to accept, at the operations level, a key role on the company emergency response team. Prior management experience is preferred, but not required, depending on other qualifications.

Accountability:

In the absence of the Warehouse Supervisor, the Warehouse Lead will be responsible for all warehouse supervisor duties.

Other Job Requirements