Round-the-Clock Help Desk Specialist (Tier 1)
Black Eagle Defense
Black Eagle Defense seeks a Help Desk Specialist L1 to provide 24x7 Tier 1 support for the organization’s IT services. You will assist users via phone and in person with email, LAN/WAN access, directories, standard desktop images, and COTS/GOTS software, acting as the first contact for troubleshooting hardware and software issues. Responsibilities include ticket creation in ServiceNow, user account management, and communicating outages or incident status while coordinating with Tier 2 when #J-18808-Ljbffr Black Eagle Defense
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Round-the-Clock Help Desk Specialist (Tier 1) in Annapolis, MD vacancy
- Itlearn360 is seeking an entry-level Help Desk Specialist to provide Tier 1 IT support in a high-availability government-ready environment. The role operates 24/7 and requires working rotating shifts, including nights and holidays. Responsibilities include monitoring, troubleshooting...SuggestedNight shiftRotating shift
- Port Cyber Corporation in Maryland is seeking a Technical Support Specialist Level 1 to provide customer support and resolve technical issues for clients. The role encompasses triage of support requests, desktop support for Windows and Mac, and coordination of troubleshooting...Suggested
- ...background and knowledge. About the role The Technical Support Specialist Level 1 (TSS - L1) role within the Support Services group will be... ...effective troubleshooting can begin when the ticket is assigned. Tier 1 Issue Resolution - For simple day-to-day issues (typically...SuggestedWork at officeLocal areaRemote workRelocation
- ...As a Tier II Help Desk / Systems Administrator, you will provide advanced technical support to enterprise users by diagnosing, troubleshooting, and resolving hardware, software, desktop, and cloud infrastructure issues. You will support users worldwide through remote support...SuggestedFull timeRemote workWorldwideMonday to FridayShift work
Omniscius Consulting
Annapolis, MD3 days ago $65k - $89k
...Community clients. We are looking for a talented and passionate Help Desk Specialist 0 who would support one of our clients located in the... ...communicate outage information to co-workers and customers. Provide tier 1 response to customer service requests received via phone,...SuggestedContract workLocal areaImmediate startShift workRotating shiftStratum Networks, Inc.
Annapolis, MD1 day ago- ...insurance ~ Opportunity for advancement ~ Paid time off ~ Training & development ~ Vision insurance Job Title : Help Desk Technician – Tier 2 Full time – In Office - Annapolis, MD About us : ICSI is a leading Managed Service Provider (MSP) dedicated...Full timeWork at office
International Computer Sciences Inc
Annapolis, MDa month ago - ...Junction, MD, 20701 Clearance Required: Active TS/SCI with Polygraph Employment Type: Full-Time An entry-level Help Desk Specialist is needed to provide Tier 1 IT support in a high-availability, mission-critical environment. This is a shift-based role that operates 24/7...Full timeShift workNight shiftRotating shift
- ...operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and...Contract work
$10k
...operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and...Full timeContract workTemporary workSummer workImmediate start$97k - $105k
...GTSC company, seeks a Systems Administrator, Tier 2 , Level 3. Location: Annapolis Junction,... ...employer contribution. Fully vested at 1 year anniversary. Five (5) weeks comprehensive... ...process, please tell us how we can help by contacting us at ****@*****.*** Note...Full timeTemporary workLocal areaWorldwideShift work$1,500 - $3,000 per month
System Administrator 1 | TS/SCI w/ poly Security Clearance Annapolis Junction, MD Tulzi Technologies, LLC (Tulzi) prides itself... ...server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and...Hourly payTemporary workLocal area- ...and innovative IT team! Jobs are located in various parts of Maryland, such as Howard County, etc. The Hardware Technician provides Tier 2 and 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and teleconferencing equipment....Work at officeImmediate startRemote workShift work
- ...tape! Competitive salaries Great Health/Dental/Vision/Other Insurance Benefits Excellent 401K plans 11 Paid Company Holidays & PTO Tiers Educational Reimbursement Programs Limitless environment where you matter Recognition of outstanding work and other employee...Work at officeImmediate startRemote workShift work
- ..., troubleshooting, and maintenance of IT systems across client/server/storage/network devices and mobile devices. The role includes Tier 1/2 support, virtualization, Linux/UNIX/Windows administration, and collaboration using Jira, Confluence, GitHub, and ServiceNow. A TS...
$60k - $100k
...Description SALARY RANGE $60,000 - $100,000/year DUTIES As a successful candidate for the Help Desk Specialist L1 role, you will provide 24x7 Help Desk support as defined by first response/Tier 1/Level 1 support. You will offer phone and in-person assistance to users in areas...Shift workRotating shift- SAIC is seeking a Journeyman Tier Two Technical Support Analyst to provide real‑time IT and communications systems support for CCDEVCOM/ESI/QRC. The role focuses on troubleshooting complex TSIG programs including Picketline, TSPRING, and SCAMP, with remote diagnostics...Remote work
$75k - $200k
...monitoring and problem resolution for all of the network devices, firewalls, VPNs, web proxies, load balancers, etc. Provide Tier 1 (Basic help desk resolution) and Tier 2 (In-depth technical support) problem identification, diagnosis and resolution of problems. Provide...Full timeContract workImmediate start- Port Cyber Corporation is seeking a Technical Support Specialist Level 2 to ensure prompt resolution of client support requests. The role... ...networking. The ideal candidate will have technical expertise in tier 1 and 2 support and a passion for delivering exceptional...Remote work
- dstaffing is seeking a hardware technician to provide Tier 2 and 3 on-site support for various IT equipment. Candidates should possess 2-4 years of experience, A+ certification, and a strong background in troubleshooting. This role offers competitive salaries, health benefits...Remote job
$43k - $50k
...equipment, both hardware and software.Responsibilities:Provide Tier 1 support by addressing requests for service and providing telephone... ...are metParticipate in discussion forums and track the Web Help Desk (WHD) software and summary reportsSkills:Ability to handle pressure...Temporary workWork experience placementRemote workMorgan 6 Inc
Annapolis, MD2 days ago$85k - $92k
Systems Administrator, Tier 2 GTSC seeks a Systems Administrator, Tier 2 , Level 2. Location: Annapolis Junction, Maryland area Shift... ...time off, comprehensive benefits, and a retirement plan designed to help you plan for the future. We offer flexible and hybrid work...WorldwideFlexible hoursShift work- System Administrator 1 - Avid Technology Professionals Location: Annapolis Junction, MD Responsibilities & Qualifications Containers/Cloud environments Storage Management Virtualization IP networking and firewall experience All Linux: solid understanding of PKI/TLS...Full time
$97k - $105k
...year City Annapolis Junction State/Province Maryland Country United States Job Description GTSC seeks a Systems Administrator, Tier 2 , Level 3. Location: Annapolis Junction, Maryland area Shift work: Saturday to Wednesday 10 PM to 2 AM All work is on‑site, in‑...Full timeWorldwideFlexible hoursShift work$85k - $92k
Government Technical Services Corporation is hiring a Systems Administrator, Tier 2, in Annapolis Junction, Maryland. This role includes providing technical support and coaching to other professionals in a secure on-site environment. Candidates must have a Top Secret SCI...$114.6k - $234.6k
...operational environment with mission-critical tier-one livesite servicing. ~ Systematic... ...embedded across our products and services, we help customers turn that promise into a better... ...****@*****.*** or by calling 1-(***) ***-**** in the United States....Temporary workFlexible hoursOracle
Annapolis, MD3 days ago$65k - $70k
...science, technology, and passion to create top‑tier cannabis products and experiences. Our... .... What the role is about: The IT Support Specialist will take ownership of customer issues reported... ...Servers). Administrate and provide Level 1 and 2 support for incidents (problem/...Work at officeLocal areaRemote work- Responsibilities Provide Tier 2 and Tier 3 technical support for computer workstations, servers, printers, peripherals, and teleconferencing... ...customer access required High school diploma or GED One (1) to two (2) years of relevant IT support experience DoD 8570 certification...Remote work
$70k - $106k
...Our Mission As the world's number 1 job site*, our mission is to help people get jobs. We strive to cultivate an inclusive and accessible workplace... ...and validating results. Salary Range Transparency Tier 1 - United States of America 70,000 - 106,000 USD per year...Work experience placementLocal areaIndeed
Annapolis, MD4 days ago$80k - $120k
Saic is looking for a Tier 1 (Junior) Technical Support Analyst to provide technical support for U.S. Army C5ISR programs. The role is full-time and on-site at Aberdeen Proving Ground, Maryland, requiring a bachelor's degree and 5+ years of experience in IT. Candidates...Full time$160k - $200k
Saic is seeking a Senior Technical Support Analyst to provide technical support for the U.S. Army. This role entails advanced troubleshooting, system support, and requires a Bachelor's degree in IT or Computer Science along with extensive experience. The position is on-...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Round-the-Clock Help Desk Specialist (Tier 1). Be the first to apply!
Related searches
- work from home technical support specialist Annapolis, MD
- product support technician Annapolis, MD
- helpdesk support technician Annapolis, MD
- help desk assistant Annapolis, MD
- IT help desk technician Annapolis, MD
- technical solutions specialist Annapolis, MD
- desktop support analyst Annapolis, MD
- technical analyst Annapolis, MD
- technical support specialist Annapolis, MD
- remote (work from home) technical support representative Annapolis, MD