Coffee Cafe - Barista

I. Position Summary

The Barista is responsible for delivering exceptional, high-quality coffee and beverage experiences in a fast-paced, high-volume café environment. This role requires strong technical barista skills, speed, and consistency while maintaining strict adherence to recipes, preparation standards, and service excellence.

The ideal candidate is an experienced barista who thrives under pressure, takes pride in their craft, and is committed to executing beverages with precision while creating a welcoming and engaging guest experience.

II. Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Guest Experience & Service
• Greet every guest promptly and professionally, creating a welcoming and efficient service experience
• Demonstrate strong menu knowledge and confidently guide guests through offerings
• Anticipate guest needs and provide thoughtful, attentive service
• Maintain composure and professionalism during high-volume service periods

Coffee & Beverage Execution
• Prepare espresso-based and specialty beverages with precision, speed, and consistency
• Dial in espresso and adjust grinders as needed to ensure optimal extraction and flavor
• Execute proper milk steaming and texturing techniques; maintain quality presentation standards
• Follow all recipes and preparation standards, except if required to accommodate guest requests or as directed by management
• Ensure all beverages meet quality expectations; proactively remake drinks when standards are not met
• When requested deliver food and drink items to table


Operational Excellence
• Maintain an efficient workflow and station organization during peak and non-peak periods
• Set up, stock, and break down workstation in a timely and consistent manner
• Monitor café and seating areas for cleanliness; clear and reset tables as needed
• Follow all cash handling and POS procedures accurately
• Restock and maintain inventory levels throughout shifts
• Company with all health and safety regulations, including food safety standards
• Follow all sanitation, hygiene, and illness reporting requirements
• Maintain regular and reliable attendance and punctuality

Quality & Accountability
• Take ownership of beverage quality and guest satisfaction
• Demonstrate consistency in execution across all shifts
• Maintain cleanliness and organization of all equipment and work areas
• Follow all equipment use, cleaning, and maintenance procedures; report issues promptly

Team & Brand Contribution
• Support team members to ensure smooth and efficient operations
• Actively promote café offerings and hotel amenities
• Contribute to achieving outlet financial and service goals
• Maintain professional and respectful working relationships at all times
• Comply with all Company policies and procedures

III. Additional Responsibilities
• Ensure the café environment consistently reflects high standards of cleanliness, organization, and presentation
• Participate in ongoing training and development to maintain and elevate coffee and service standards
• Perform all other duties as may be assigned

IV. Competencies
• Customer Focus
• Communication Skills
• Teamwork & Collaboration
• Attention to Detail
• Sense of Urgency
• Organization & Time Management

V. Supervisory Responsibility

This position does not have supervisory responsibilities.

VI. Position Type & Work Hours

This is a full-time position. Must be available to work a flexible schedule including mornings, evenings, weekends, and holidays based on business needs.

VII. Work Environment

This role operates in a fast-paced, high-energy café environment that may be noisy and requires continuous movement and multitasking.

VIII. Physical Demands
• Prolonged standing and walking
• Frequent lifting, carrying, pushing, and pulling
• Repetitive hand and arm movements
• Sustained visual and mental concentration
• Ability to work efficiently in a high-volume setting

IX. Required Education & Experience
• Minimum 1-2 years of barista experience required, preferably in a high-volume or specialty coffee environment
• Hands-on experience with manual espresso machines and grinder calibration strongly preferred
• Proven ability to maintain quality and consistency under pressure

X. Additional Qualifications
• Strong communication and interpersonal skills
• Outgoing and guest-focused personality
• Ability to work quickly without compromising quality
• Basic math and cash handling skills
• Knowledge of POS systems, including Simphony Micros preferred
• Ability to anticipate guest needs and act proactively
• Must maintain a valid California Food Handler's Card

XI. Disclaimer

This job description is not intended to be a comprehensive list of all duties and responsibilities. The Company reserves the right to modify, assign, or reassign duties and responsibilities at its discretion based on operational needs.

We are an Equal Opportunity Employer and do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other protected status under applicable law.

DISCLOSURE TO JOB APPLICANTS PURSUANT TO THE CALIFORNIA CONSUMER PRIVACY ACT (CCPA)

As part of your job application and the Company's evaluation of your candidacy, the Company collects, receives, maintains, and uses the following types of Personal Information about you for the business purposes identified for each category:


CATEGORY

EXAMPLES

BUSINESS PURPOSE

Personal Identifiers


Name, alias, postal or mailing address, email address, telephone number, social security number, driver's license or state identification card number, passport number


1. To comply with state and federal law and regulations requiring; employers to maintain certain records;


2. To evaluate your job application and candidacy for employment;


3. To obtain and verify background check and references; and


4. To communicate with you regarding your candidacy for employment.


Pre-Hire Information


Job application, resume, background check results, job interview notes, and candidate evaluation records


Same as above


Employment History


Information regarding prior job experience, positions held, names of prior supervisors, reference information, skills and when permitted by applicable law your salary history or expectations


Same as above


Education Information


Information from resumes regarding educational history; transcripts or records of degrees, vocational certifications, licenses obtained


Same as above


If you become employed by the Company, the Company will notify you of additional categories of Personal Information that it collects, receives, and maintains for business purposes.