Medical Assistant

Medical Assistant Medical Office RepresentativeInspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation's largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 158 hospital-based locations, in addition to its home-based services and virtual care offerings.As our Medical Assistant, you'll keep the day running smoothly and efficiently for your patients and clinical team. Every day, you will take the lead on proactively preparing patient charts, ensuring all information is obtained and up-to-date for those seen in our facility. You can expect to have multiple patients daily depending on the number of physicians are on-site. Your success in this role comes from your enthusiasm to help others, work efficiently, and your empathy for our patients.Consistently demonstrates customer service expectations as outlined.Consistently makes eye contact and smiles.Demonstrates active listening with positive can do attitude.Consistently respectful, concerned, and shows empathy.Uses scripted greeting. "Thank you for choosing ____________________________________ this is (your name) how can I help you"Uses scripted closing at every interaction. "Is there anything else I can do for you" Over the phone and as patients leave the clinic.RequiredHigh School Graduate or High School GEDSatisfactory completion of a formal Medical Assistant program or military training that is equivalent to an accredited Medical Assistant programBLS-American Heart AssociationPreferredSix (6) months experience in an outpatient setting as a Medical Assistant and Six (6) months experience in an outpatient setting as a Medical Office Receptionist, or an equivalent amount of experience in a high-volume customer service role in another industry/environment6 months experience as a Phone Receptionist or Health Information Associate within Dignity Health.Certified Medical Assistant AAMA (CMA)Dignity Health Medical Foundation, established in 1993, is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health - one of the largest health systems in the nation - with hospitals and care centers in California, Arizona, and Nevada. Today, Dignity Health Medical Foundation works hand-in-hand with physicians and providers throughout California to provide comprehensive health care services to the many communities we serve. As Dignity Health Medical Foundation continues to grow and establish new premier care centers, we provide increasing support and investment in the latest technologies, finest physicians and state-of-the-art medical facilities. We strive to create purposeful work settings where staff can provide great care, while advancing in knowledge and experience through challenging work assignments and stimulating relationships. Our staff is well-trained and highly skilled, qualities that are vital to maintaining excellence in care and service.Depending on the position offered, CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings, as may be amended from time to time. For more information, please visit our Total Rewards.