Business Analyst II

Business Analyst II

Location: Swiftwater, PA Duration: 24 months

Job Description: The Professional Contract Administrator is responsible for the processing and loading of contracts, amendments, discontinuations and other required changes to contracts. This position communicates contract awards, prices, products, terms and renewals to internal and external customers (i.e. contract owners, wholesalers, sales force, etc.). The position serves as the contract liaison between Contract Development & Analytics, Account Management, and Customer Service in communicating contract information.

• Works with Account Managers, CD&A Contract Manager and the CD&A Director to process, gain approval(s), deliver and complete associated record keeping associated with all contract correspondence (i.e. contracts, amendments, UCRs, etc.) within client guidelines. This position possesses the authority to approve these documents for presentation to the customer. This requires a thorough knowledge of client strategies and policies regarding private sector pricing and contracting.

• After the contract award, responsible for assuring accurate pricing, appropriate approvals, membership eligibility, wholesaler notification, and resolving problems which may arise during contract term. Accuracy is critical as it ensures accounts get the correct pricing and set up so that payment terms and fees are calculated correctly. It also proactively prevents chargeback errors from occurring. Additionally, this entire process ensures good working relationships with the contract holder and others in the CD&A team for the next series of negotiations.

• The Client has over 1000 active contracts all with unique dates, terms, pricing, fees, etc. This position is responsible for facilitating updates to the contract database of all key pieces of information so that internal and external customers are properly and timely informed and key pieces of language are implemented timely for contracts. The number of contracts being managed is growing exponentially.

• Responsible for resolving contract problems and customer inquiries. This is done through analysis and review of information versus contractual language, terms and conditions. These responses will be in a timely manner through composed written replies or direct discussions with the customer.

• Overall responsibility for process of communicating and validating contract pricing to authorized wholesalers in timely manner. This includes, but is not limited to, resolving price discrepancies with wholesalers in timely manner. In addition, this position is the liaison between Contract Development, Account Management and Accounts Payable in resolving chargeback discrepancies based on pricing.

• Responsible for developing and gaining approval on templates associated with price changes and new/discontinued products. Also, responsible for routing all documents for AAF (legal) approval and signature.

To be successful in this role the individual must:

• Be very detail-oriented, accurate and organized.
• Be proficient at applying policies to real case situations.
• Network with other areas to resolve problems and often times to gain appropriate approvals.
• Utilize SAP, Word, and Excel to manage the contracts appropriately.
• Have excellent time management skills.
• Excellent written/oral communication skills, problem solving, analytical skills.
• Have a very high level of attention to detail and accuracy.

Basic Qualifications: BA/BS (preferred) in Finance, Accounting, Marketing or Business Administration/Management with 2-4 years business experience.