Head of Business Operations

Seeking a full-time Head of Business Operations in a hybrid role, this position will manage day-to-day operations with a focus on sales and marketing, build reliable systems, and partner with the CEO and Head of Growth to enhance operational effectiveness. Key responsibilities Own systems and workflows for digital subscription, marketing, and product operations, ensuring metrics inform decision-making Oversee field sales processes and reporting, coordinating with the Head of Growth to support sales performance and capacity planning Assist in deploying AI agents across business systems, documenting requirements, and supporting team training and adoption Required qualifications 8+ years of experience in business operations, revenue operations, or marketing operations within a SaaS environment Hands-on experience with digital subscription models, lifecycle marketing, and operational efficiency improvements Experience managing operations for a field salesforce, including CRM administration and sales reporting Proven ability to partner with technical teams for AI deployment and workflow integration Demonstrated track record of hiring and managing teams while working closely with senior executives