SMO Business Partner
Builders FirstSource
PURPOSEAs a Program Business Partner in the Strategic Management Office (SMO) this position plays a vital role in ensuring that the organization chooses evaluates and delivers projects and programs with the greatest value and strategic impact to the enterprise. Ensures that the projects and programs undertaken are aligned with the strategic direction set out by corporate leadership and delivered with the highest degree of professional excellence. Partners with corporate and field leaders throughout the enterprise coordinating with internal and external stakeholders to ensure the optimal business outcomes are realized. Supports enterprise wide strategic initiatives focused on driving productivity and process efficiency to benefit operations and create value for customers. Serves as a funding unit coordinator responsible for partnering with various corporate and field functions to evaluate potential projects and programs for the most significant business outcome and strategic alignment. Serves as primary catalyst in the annual project planning and quarterly project reprioritization DUTIES AND RESPONSIBILITIESProgram Leader Primary Responsibilities:Serve as the overall manager for all SMO assigned projects and programs that impact field operations back-office functions and supply chain coordinating all supporting resources to include but not limited to:ITContinuous ImprovementFinancial Planning and Accounting Human ResourcesSafety Vendors and other external stakeholdersServe as the primary point of contact and conduit of information for project and program stakeholders ensuring that all project/program communications are purposeful concise and relevant to a regular and predictable communications cadence with all interested stakeholders to keep stakeholders apprised of project or program status milestones projects issues risks and requests for external support. Serve as advocate for the project owner (business owner) to ensure all technical solutions are in support of the business outcome identified in the business caseTake primary responsibility for all non-technical aspects of project and program delivery to include but not limited to:Organization change management Pilot and and/or user acceptance testingRollout training and if necessary remediation Realization and tracking of business value in accordance with the proforma value identified in the business case. Participate in the development and implementation of enterprise strategies to create operating efficiencies take advantage of market conditions and deliver value for our customersCoordinate timelines resource allocation and deliverables to avoid conflicts and align dependenciesResponsible for delivery of business value associated with projects in the SMO portfolio exercising best practices and programs/project management excellence; to include but not limited to: Identify and manage any changes required to project scope or timelineEnsure project objectives milestones and end states are properly definedEnsure all project requirements are properly resourced or recorded as acceptable risks according to project owners and executive sponsorsFacilitate meetings; assign and track action items holding assigned project/program resources accountable for timely and accurate deliveryLead the teams towards achieving project/program objectives as defined in the business caseEnsure that projects/programs deliver the business outcomes assigned by the project (business) owners and approved by funding unit sponsorsLead by influence working and leading across functions and taking responsibility for project/program resources outside of you span of direct controlContribute to project documentation workflow diagramming storyboarding processes and design reviewsPartner with functional program leaders to manage project life cycleFoster culture of agility innovation and solutions-oriented thinkingPerform other duties as assignedResponsibilities specific to role as Funding Unit Coordinator:Serve as primary liaison to the business/funding unit for the annual planning process and the quarterly reprioritization processPartner with business units and funding units to develop multi-year capability road maps ensuring alignment with corporate strategyPartner with business leaders throughout your assigned funding unit to construct the business case which includes the following:Clearly defined and measurable business outcome(s)Plan to measure the clearly defined business outcome(s)Plan to address organizational change managementPlan to address both technical and operational requirements: rollout training remediation measurement and reportingClearly identified and risks associated with the project/programPartner with IT Tech Lead to define the technical requirements necessary to deliver the business outcome including providing initial t-shirt size in order to facilitate value for effort and prioritization decisions by the funding unit sponsorMonitor project/program progression to include post implementation value realization and report to stakeholdersProvide Funding Unit Sponsors with prioritization recommendations and other tools to assist them in making prioritization decisionsPartner with IT counterparts to align on project timelines and and manage required reporting for SMO Program Manager and IT project manager to allow for proper stakeholder and executive updates SUPERVISORY RESPONSIBILITIESThis position may have assigned supervisory responsibilities based on the project/initiative REQUIREMENTSTo perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Bachelors degree in Project Management Information Systems or related field6 years of experience in IT or Project Management or equivalent combination of education and experienceUnderstanding of LBM industry BFS field operations and BFS IT operationsHigh energy and enthusiasm for the role of digital solutions in the homebuilding process and within BFS operationsExperience implementing processes and systems to optimize internal operationsMust be an autonomous results driven creative thinker with leadership skillsExperience in leading group training and instructional sessions service & field user oriented MS Excel and/or Access modeling knowledge written and verbal communication interpersonal and presentation knowledge of companys policies and procedures related to scheduling dispatching and delivery. Knowledge of building materials and general business processes related to delivering and ability to drive projects to completion which includes post go-live measurement and program support. Strong organizational and planning skills with the ability to multi-task and prioritize to write documentation work instructions reports player with the ability to work independently. Keen eye for attention to detail. Effective communication; clear and concise communicator; able to communicate complex ideas affectively with various audiencesTeamwork Ability to work as part of small cross-functional team tasked with defining customer-centric solutionsLeadership Ability to motivate project teams and mediate any issues that ariseRisk Management Ability to predict and find potential project issues before they arise based on experience and expertiseOrganization and Planning Skills Ability to identify and organize needed resources from big picture ideas to the mundane details required to ensure smooth project executionAbility to understand varying perspectives and stakeholder interests; must know when to compromise and when to hold firm when negotiating with business partnersAbility to blend strategic thinking with hands on practicality and an understanding of technology to solve problems for homebuilders and BFS operatorsWORK ENVIRONMENT / PHYSICAL ACTIVITYThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential is in an office setting and generally sedentary with physical effort associated with using a computer but may involve walking or standing for brief periods of be required to occasionally lift carry push pull or otherwise move objects up to 25 travel required; 25% 50%
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