Network Security Engineer (Zscaler SASE) -Hybrid - Plano, Texas

Req ID: 374598 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Network Security Engineer (Zscaler SASE) -Hybrid - Plano, Texas to join our team in Plano, Texas (US-TX), United States (US). Prior to Applying, please review and comply accordingly: **Please carefully review the job requirements and pay transparency details below prior to applying Job Responsibilities Include: Works as part of a 24/7 team working on rotational shifts. Works as part of Platform and Content Engineering handling tunings, stakeholder requests, escalations, reporting, trainings. Administers the organization's security tools to gather security logs from their environment. Performs lifecycle management of the supported security tools/technologies, Break-fix, Patching, Live update. Adheres to SOPs and notify stakeholders on log flow/log format issues. Documents best practices. Identifies opportunities to make automations which will help the incident response team. Performs security incident handling and response from several vectors including End Point Protection and Enterprise Detection and response tools, attack analysis, malware analysis, network forensics, computer forensics, and a broad range of skills in LAN technologies, Windows and Linux O/S’s, and general security infrastructure. Carries out agreed maintenance tasks. Ensures usage of knowledge articles in incident diagnosis and resolution and assists with updating as and when required. Performs defined tasks to monitor service delivery against service level agreements and maintains records of relevant information. Investigates causes of incidents and seeks resolution. Escalates unresolved incidents and follow up until incident is resolved. Provides service recovery, following resolution of incidents. Documents and closes resolved incidents according to agreed procedures. Investigates and identifies root cause of incidents and assists with the implementation of agreed remedies and preventative measures. Maintains knowledge of specific specialisms, provides detailed advice regarding their application. Ensures efficient and comprehensive resolution of incidents, including ensuring that repairs are carried out by coordinating product requests, working with other team members. Logs all such incidents in a timely manner with the required level of detail with all the necessary. Cooperates with all stakeholders including client IT environments, vendors and carriers to expedite diagnosis of errors and problems and to identify a resolution. Basic Qualifications: 8+ years experience in Security including: Must have Zscaler SASE experience Good to have Checkpoint NGFW management & deployment experience Good to have experience of firewalls like Palo Alto NGFW, Fortinet, Cisco FTD Seasoned experience in technical support to clients. Seasoned experience in diagnosis and troubleshooting. Seasoned experience in configuring/managing security controls such as Firewall, IDS/IPS, EDR, NDR, UTM, Proxy, SOAR, HoneyPots and other security tools. Seasoned experience providing remote support in Security Technologies. Seasoned experience in SOC/CSIRT Operations. Seasoned experience in handling security incidents end to end. Knowledge on networking, Linux and security concepts. Knowledge on log collection mechanism such as Syslog, Log file, DB API. Knowledge in security architecture. Seasoned experience in Security engineering. Preferred Skills: Seasoned working knowledge on implementation and monitoring of security tools/technologies. Seasoned knowledge on security architecture, worked across different security technologies. Good to have experience of firewalls like Palo Alto NGFW, Fortinet, Cisco FTD Customer service orientated and pro-active thinking. Problem solver who is highly driven and self-organized. Great attention to detail. Good analytical and logical thinking. Excellent spoken and written communication skills. Team player with the ability to work well with others and in group with colleagues and stakeholders. Academic Qualifications and Certifications: Bachelor's degree or equivalent in Information Technology or related field. Relevant level of Networking certifications such as CCNA, JNCIA, ACCA, PCNSA, CCSA etc. preferred. Relevant level of Security certifications such as AZ-500, SC-200, Security+, CEH, CISSP, CISM etc. will be added advantage. Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $112,000 – $149,000. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate’s actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits. About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.