Outreach Case Manager Community Support

Community Outreach Case Worker

The Community Support Program (CSP) is now hiring full-time Community Outreach Case Workers to join our teams in Bristol and Plymouth counties. Our program provides short-term, intensive, case management support services to clients with a history of behavioral health and/or substance use disorders. As a CSP worker you will assist clients to reach their short-term goals and live independently and successfully in the community. By connecting clients to community resources, you can help them achieve a higher quality of life and reduce the need for 24-hour levels of care.

Strongly prefer multilingual candidates able to speak and read either Spanish, Portuguese, Haitian Creole, or Cape Verdean Creole.

Responsibilities

• Establish and maintain relationships with clients, providing contact and support through outreach in the community, client's home, inpatient treatment facility or other designated location.
• Collaborate closely and effectively with all internal/external team members and natural supports
• Conduct comprehensive Needs Assessment and create Individualized Action Plan (IAP)
• Connect client to benefits, housing, health care and other resources needed to support client goals; provide transportation to essential medical and behavioral health appointments.
• Foster empowerment, recovery, and wellness, including linkages to recovery-oriented, peer support and/or self-help supports and services.
• Document all encounters, and contacts made with clients and collaterals and maintain client electronic medical record
• Obtain insurance authorizations and check eligibility on a daily basis.
• Actively participate in staff meetings, in-service training, and all other agency sponsored events

Requirements

• Bachelor's degree in psychology, social work, sociology, or a related field, or a minimum of 3 years related experience
• Must have good time management skills, verbal and written communication skills, and interpersonal skills.
• Personal, insured vehicle with clean driving record (driving record will be verified)

Preferred Qualifications

• Multilingual (able to speak and read Spanish, Portuguese, Haitian Creole, Cape Verdean Creole, etc.)