Clinical Specialist

A rapidly growing, venture-backed medical technology company is seeking a Clinical Specialist to support the commercialization and adoption of an innovative neurodiagnostic platform. This field-based position plays a critical role in customer onboarding, physician education, clinical training, and ongoing customer success. The Clinical Specialist will partner closely with the commercial organization to ensure successful product implementation while serving as the primary clinical resource for physicians, technicians, nurses, and other healthcare professionals. The ideal candidate has experience supporting neurological, psychiatric, or neuromodulation-based therapies. Experience with Transcranial Magnetic Stimulation (TMS) is highly desirable but not required. This position requires up to 50% overnight travel throughout the United States. Primary Responsibilities Provide on-site and virtual clinical support during product installations, customer onboarding, evaluations, and commercial launches. Train physicians, nurses, technicians, and healthcare providers on product operation, clinical workflow integration, and best practices. Serve as the primary clinical resource for customers by delivering ongoing education and post-installation support. Partner with Territory Managers and Sales Leadership to support product demonstrations, evaluations, and customer adoption. Troubleshoot clinical, technical, and workflow questions while delivering an exceptional customer experience. Develop strong relationships with key opinion leaders, physicians, and healthcare professionals. Support national, regional, and local educational programs, workshops, conferences, and customer training events. Maintain expert knowledge of clinical applications, scientific literature, competitive technologies, and product developments. Collect customer feedback and communicate field insights to Clinical Affairs, Product Management, Engineering, and Commercial Leadership. Maintain accurate documentation and comply with all company policies, regulatory requirements, and healthcare compliance standards. Travel up to 50% , including overnight travel, to support customers, training events, conferences, and commercial initiatives throughout the United States. Required Qualifications Bachelor's degree in Nursing, Neuroscience, Biology, Biomedical Engineering, Healthcare, or another related clinical discipline. Minimum of 2 years of experience as a Clinical Specialist, Field Clinical Representative, Clinical Educator, or similar customer-facing clinical role within medical devices or healthcare. Outstanding presentation, communication, and training skills. Strong problem-solving abilities and the ability to work independently in the field. Excellent relationship-building and customer service skills. Ability and willingness to travel up to 50% of the time , including overnight travel throughout the United States. Valid driver's license and ability to travel by air. Preferred Qualifications Experience supporting Transcranial Magnetic Stimulation (TMS) therapy. Experience within neuromodulation , including spinal cord stimulation (SCS), deep brain stimulation (DBS), vagus nerve stimulation (VNS), peripheral nerve stimulation (PNS), sacral neuromodulation, or related neurotechnology platforms. Experience supporting neurology, psychiatry, neuroscience, EEG, neurodiagnostics, electrophysiology, or other neuroscience-focused technologies. Experience launching new medical technologies or supporting disruptive medical device products. Previous experience providing clinical support during product evaluations or commercial launches. Ideal Candidate The successful candidate will demonstrate: Passion for improving patient outcomes through innovative medical technology. Clinical credibility and confidence working alongside physicians and healthcare professionals. A collaborative mindset with the ability to work cross-functionally with sales, marketing, clinical affairs, and leadership. Strong organizational and time-management skills. High energy, adaptability, and a willingness to thrive in a fast-paced, entrepreneurial environment. A customer-first approach with exceptional communication and follow-through. The company offers a competitive base salary, annual incentive opportunity, comprehensive benefits package, retirement savings plan, paid time off, and the opportunity to join an innovative organization focused on transforming patient care. #J-18808-Ljbffr