Mobile Service Technician

/# Mobile Service TechnicianEmployer:San Jose, CA4 days agofull-timeon-sitemid level## Job DescriptionFigure is an AI robotics company developing autonomous general-purpose humanoid robots. The goal of the company is to ship humanoid robots with human level intelligence. Its robots are engineered to perform a variety of tasks in the home and commercial markets. Figure is headquartered in San Jose, CA.We are looking for a Mobile Service Technician to compliment our superstar team.The role requires technical expertise and strong mechanical ability to troubleshoot and repair our humanoid robot fleet. As a mobile technician, you will serve as a frontline technical representative - traveling to customer facilities, deployment zones, and trial sites.## Responsibilities:* Responsible for the maintenance of humanoid robots and necessary mobile infrastructure at commercial or residential locations.* Perform routine maintenance and repairs on the humanoid robot fleet.* Proficient in troubleshooting mechanical, electrical and software-based issues.* Work closely with engineering, build, validation and fabrication teams to resolve issues quickly.* Verify use-case stability on-site and provide direct, actionable feedback to the Development teams to drive product improvements.* Maintain detailed and accurate records of all maintenance and repairs.* Develop tools and document diagnostic procedures for process improvement.* Ability to follow assembly documentation.* Ability to work under short timelines when needed.* Experience in customer-facing positions.* Valid Driver License and clean driving record.## Qualifications### Requirements:* 3+ years experience working with complex systems.* Familiarity with computer based tools such as but not limited to CMD prompt, Google Suite, in house development GUI's.* Familiarity with electrical hardware based diagnostic tools such as but notlimited to Scope, Digital MultiMeter, Current Probes.* Familiarity with torque tools and mechanical assembly.* Ability to read PCB and Harness schematics.* Full system architecture diagnostic experience and organized diagnosticprocesses.* Ability to remove and replace mechanical components up to 50lbs.* Great attitude and excited to face challenges.* Valid drivers license and clean driving record.### Bonus Qualifications:* DAQ system implementation experience.* Small brushless motor experience.* Harmonic drive, clutches, torque/force sensor knowledge.* Robotics experience.* Experience using Jira, Confluence, Slack.* IPC 610, 620 or J-Std-001. #J-18808-Ljbffr