Health Home Care Manager / Case Manager / Care Coordinator

Doral Health & Wellness is a trusted multi-specialty healthcare organization serving diverse communities across New York State. Our mission is to provide compassionate, integrated, and patient-focused care—particularly for individuals living with chronic medical, behavioral health, and developmental conditions. As a New York State–designated Health Home provider, we are expanding our Care Management team to strengthen support for Medicaid members. Position Overview We are seeking a dedicated Health Home Care Manager (Spanish-speaking) to join our growing team. The care manager will play a critical role in coordinating person-centered services for Medicaid-enrolled clients with chronic medical, behavioral health, or substance use needs. This is a hybrid role that combines office-based work with in-person community and home visits across NYC boroughs. Compensation & Benefits Starting rate of $27.00 per hour, with an increase to $28.00 per hour after one year, contingent upon a satisfactory performance evaluation. Health, Dental & Vision Insurance 401(k) Retirement Plan Paid Time Off (PTO), sick leave, and holidays Life & Disability Insurance Hybrid work flexibility (remote, office, and field) Supportive, mission-driven team environment Professional development and training opportunities Key Responsibilities Serve as the primary care manager and advocate for clients by completing initial and ongoing assessments to guide individualized care planning. Coordinate medical, behavioral health, substance use, and social support services as part of the case manager role. Help clients navigate healthcare systems, secure housing, schedule appointments, and access benefits. Encourage client self-management of health and wellness. Accurately document all care activities in electronic health records (EHR). Collaborate with families, providers, and community partners to enhance client well-being. Adhere to NYS Health Home quality standards and compliance requirements. Qualifications (per NYS DOH requirements) Bachelor’s degree in health or human services + 2 years of relevant experience, or Master’s degree in health or human services + 1 year of relevant experience, or Licensed Registered Nurse (RN) + 2 years of relevant experience. Additional Requirements: Experience with Medicaid populations, chronic conditions, and social determinants of health. Strong communication, organizational, and case management skills. Proficiency in Microsoft Office and EHR systems. Ability to travel across NYC for community and home visits. Bilingual in Spanish is preferred. Why Join Doral? At Doral Health & Wellness, you’ll be part of a mission-driven team of care managers and healthcare professionals committed to improving access and outcomes for underserved communities. We value cultural humility, collaboration, and meaningful engagement with the populations we serve. #J-18808-Ljbffr Optimum Connect Health Services